VP, Principles & Standards- Operating Model Transformation, Regional CBG and WM UDO Office

Role Overview

DBS is at the forefront of leveraging data and AI to drive business growth, innovation, and operational excellence. As part of the Regional Consumer Banking & Wealth Management (CBGWM) Unit Data Office (UDO) team, this role will play a critical part in shaping the foundational principles and operating model that underpin how data, systems, processes and AI capabilities are designed and implemented across the organisation.

This is a high-impact, strategic role, responsible for defining and institutionalizing business-led principles and standards regionally across key domains including data, platform/system design, processes, and AI usage. The role ensures these principles are consistently applied across initiatives, influencing design decisions from inception through implementation.

In parallel, the role will lead the implementation and entrenchment of the Project Clear operating model, driving stronger governance, ownership clarity, and execution discipline across CBGWM.

The successful candidate will combine strong system and data expertise with structured problem-solving and business analysis capabilities, and bring the ability to influence stakeholders across Business, Technology, and Platform teams.

Key Responsibilities

Principles & Standards Development (Data, Systems & AI)

Define and maintain comprehensive business principles and standards for data, platforms, systems, processes, and AI within CBGWM

Establish clear guidelines for data ownership, usage, structuring, and control, ensuring consistency across platforms

Provide clarity on how design and implementation decisions should be made across new builds and enhancements

Ensure alignment with regulatory expectations, enterprise data governance standards, business priorities, and technical principles

Continuously review and refine principles to address evolving business needs and technology changes. For example, define business principles for a key data domain such as Customer Master, covering data scope and ownership, lifecycle management, and standards for consistency, timeliness and usage

Design Governance & Implementation Oversight

Drive clear communication of approved business principles to ensure understanding and adoption across all stakeholders

Partner with Business, Platform, and Technology teams to embed approved business principles into solution design, development, and operations

Act as a design authority and governance checkpoint across critical programmes and initiatives

Provide structured review, challenge, and guidance on system design, data flows, and implementation approaches

Drive consistency and alignment across initiatives, minimising fragmentation, duplication, and conflicting designs

Operating Model (Project Clear)

Lead the implementation and institutionalisation of the Project Clear operating model across CBGWM regionally

Define roles, responsibilities, governance structures, and decision rights to support consistent and scalable execution

Establish structured processes for issue management, escalation, and resolution

Drive adoption of operating model principles across business and functional teams

Monitor effectiveness and continuously enhance the operating model to improve efficiency, accountability, and outcomes

Stakeholder Management & Influence

Partner closely with stakeholders across CBGWM, Group CDO, Technology, Platform, and Operations

Influence design and implementation decisions to ensure adherence with established principles and standards

Facilitate alignment across teams and domains, balancing business objectives with control and governance requirements

Communicate clearly and effectively with senior stakeholders and governance forums to drive understanding and adoption

Requirements

Experience

8-12 years of relevant experience in data, systems, platform, or business analyst roles

Strong experience in banking, preferably within Consumer Banking and/or Wealth Management

Proven track record of working across business, technology, and data domains in complex programmes

Experience in defining and implementing standards, frameworks, or operating models

Demonstrated ability to engage and influence senior stakeholders and governance forums

Technical & Functional Skills

Strong understanding of:

Data structures, data governance, and data lifecycle management

System architecture concepts and platform design considerations

Customer data management and identity concepts

AI / analytics use cases and associated design implications

Ability to translate business requirements into structured frameworks, principles and design standards

Strong analytical and structured thinking capabilities

Domain Knowledge

Broad understanding of DBS systems and business domains, with familiarity in Consumer Banking and/or Wealth Management

Familiarity with data privacy, regulatory, and AI governance expectations is an advantage

Core Competencies

Strong problem-solving and structured thinking skills

Ability to operate effectively at both strategic and detailed levels

Confident communicator with strong stakeholder influencing capabilities

Ability to navigate complexity and drive alignment across multiple teams

Independent, proactive, and comfortable operating in ambiguous environments

Location:

DBS Asia Central

Job:

Data Management

Schedule:

Regular

Employee Status:

Full time