Tech Business Analyst - Mandarin

Key Responsibilities

As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

The broad area of your role covers the following:

Liaise extensively with external, internal clients and vendors;

Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;

Successfully translate users’ requirements into use cases, technical solutions;

Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;

Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc

Engage customers to explain the rationale of architecture’s selection, or other technical issues;

Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;

Prepare system training programs and conduct training to the customers;

Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;

Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;

Perform test briefing to the stakeholders and support UAT.

Trouble-shoot system problems faced by the project team, customers and follow up till resolution;

Conduct change impact analysis on customers’ requests in a change management lifecycle;

Work with local and off-shore teams to deliver projects on the technical aspects;

Prepare solutions and proposal for pre-sales activities;

Requirements:

Must have experience working in banking domin;

Degree in Business/Computer Science and Engineering;

4 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment

Strong analytical skills and possess stamina in following up on issues reported till its resolution;

Experience in issues/problems and change management processes;

Ability in analysing system backend logs and performing data mapping and categorisation;

Able to perform functional and backend testing activities and ensure traceability to requirements;

Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;

Development skillset Java environment, well verse in Jira and SQL

Able to work under stringent timeline and exhibit commitment to project completion;

Strong customer-service orientation and good presentation skills;

A Good Team Player.

Candidates be able to communicate in Mandarin as need to interact with Chinese speaking counterpart

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Job Type: Contract

Pay: $5,000.00 - $7,000.00 per month

Work Location: In person