Lead Network Engineer - Tools & Automation

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Lead Network Engineer – Network Tools & Automation

You’ll be part of Digital – IT Operations, responsible for the network monitoring and automation platforms that underpin network reliability, performance and operational efficiency across British Airways. This team plays a critical role in ensuring our network services remain resilient, observable and scalable through effective tooling, automation and modern engineering practices.

What you’ll do:

Take ownership of network monitoring and automation tooling, including ThousandEyes, Catalyst Center, DX NetOps and NetBrain

Create and maintain documentation for network monitoring and automation tooling

Develop and utilise automation workflows to support configuration management, troubleshooting and reporting

Drive continuous knowledge sharing to ensure the wider team fully utilises the tools available

Ensure tooling and automation meets wider organisational standards and security policies

Collaborate with cross-functional teams to identify automation opportunities and drive network improvements

Advocate for using automation to drive efficiencies within the team

What you’ll bring to British Airways:

Strong technical competence in networking

Strong understanding of network automation

Strong organisational, communication and analytical skills

Ability to manage multiple projects and work streams at once while ensuring prioritisation based on team and business goals

Ability to identify and resolve problems in a timely manner, gather and analyse information effectively, and develop alternative solutions where appropriate

Strong interpersonal skills and ability to work with teams dispersed throughout the globe

Ability to run knowledge transfer sessions and mentor junior members of the team

Flexible and agile approach, always ready to adapt when things don’t go to plan

Continuous improvement mindset

Motivated, resilient and proactive approach

Collaborative working style with a passion for learning and knowledge sharing

Your experience:

5+ years’ experience of enterprise Network Engineering and Operations

CCNP Enterprise or Automation

2+ years’ experience with Python, Ansible, Jinja2, YAML, JSON and Git

Extensive experience with NetBrain, Catalyst Center and ThousandEyes

Working knowledge of Windows and Linux operating systems

Experience with Check Point Firewalls, F5 Load Balancers, Cisco Routing, Switching and Wireless

Experience optimising workflows through automation

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.