Messaging & Directory Services Engineer 3

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.

Job Description

Location:

London, GB

Condé Nast is seeking a UK-based Messaging & Directory Services Engineer to join the global MDS team. This role will support the core platforms and services that underpin identity, access, directory, collaboration and email security across a global user base of approximately 8,000 users across 12 markets.

The successful candidate will work closely with the MDS Team Manager and technical lead to deliver both day-to-day operational support and strategic project work across Active Directory, Entra ID, with some input into Okta, Google Workspace and related services. The role will be particularly important in strengthening the team’s UK/EU coverage, providing additional depth in Active Directory and Windows-related technologies, and contributing to ongoing work in identity governance, authentication modernisation, collaboration security and platform standardisation.

This is a hands-on engineering role suited to someone who is comfortable operating across both BAU support and project delivery in a complex, global enterprise environment.

Key Responsibilities

Directory services and Microsoft technologies

Administer and support Active Directory across multiple regional domains

Support Entra ID / hybrid identity integrations and related Microsoft platform dependencies

Create, review and maintain Group Policy Objects (GPOs) and take ownership of directory hygiene and security baseline alignment

Own and manage AD operations and cleanup, domain controller / DNS / DHCP-related changes where required, and broader Windows directory administration

BAU support and service delivery

Handle incidents, escalations, requests and changes across MDS-owned platforms

Work closely with global Ops, Server team, Security, EUC, and other partner teams to progress work effectively

Maintain high-quality communication, documentation and follow-through on operational issues

Help ensure service stability and continuity across a globally distributed environment

Project delivery and improvement

Contribute to key MDS projects across identity, governance, directory, collaboration and email security

Help design and implement improvements in authentication, lifecycle management, account hygiene, automation and platform governance

Support adoption of more modern engineering practices, including scripting, automation, and infrastructure-as-code where appropriate

Participate in knowledge sharing and documentation to reduce operational risk and improve team resilience

Required Experience / Skills

Strong hands-on experience with Active Directory administration in an enterprise environment - 5 years minimum, preferably 10 years experience

Good working knowledge of Entra ID and O365 and hybrid identity concepts

Working knowledge of Okta administration, SSO, MFA and identity troubleshooting

Some exposure to Google Workspace administration in a business environment would be beneficial

Good understanding of user lifecycle, directory hygiene, access controls and privileged account management

Experience handling operational support, incidents, changes and stakeholder communication in a structured IT environment

Ability to work across both project delivery and BAU support

Strong troubleshooting, communication and documentation skills

What Success Looks Like

Getting up to speed quickly with the AD environment across the Conde estate

Becoming a trusted operational and project contributor across AD, O365, and to a less extent Okta,and Google Workspace

Strengthening UK/EU coverage and stakeholder engagement for the MDS team

Providing meaningful depth in AD / Windows / Entra-related work

Contributing to successful delivery of key 2026 priorities including authentication modernisation, identity governance, retention/compliance changes and collaboration platform improvements

Helping to reduce single points of failure and improves resilience across the team

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.