Senior Account Manager

Position Summary

The Account Manager will be supporting the Sales team in developing proposals, tenders and quotations, working closely with clients to develop effective online market research solutions and shepherding projects through field with the project team.

The account manager is responsible for providing pricing, feasibility, and consolation to clients regarding Dynata products and services. This role is essential in developing, maintaining, and expanding client relationships in order to increase revenue.

We are looking for someone who is energetic, pro-active and keen to work in a small office environment with a social side.

Responsibilities:

These include the following, other duties may be assigned at the discretion of management in the context of the role:

Prepare proposals across all product sets including feasibility and pricing, deliver quotes to clients

Support Account Directors in all admin aspects of sales and marketing

Develop knowledge of online research and fieldwork techniques

Manage client projects from setup through to completion

Identify and implement new or improved internal procedures and processes

Liaise closely with the Operations department to assist with the effective delivery of projects

Provide administrative support across internal processes, documentation, and reporting

Ensure sales & financial reporting and analysis are both accurate and up-to-date

Maintain and optimise CRM database records to support effective account management and reporting

Provide assistance to interstate sales teams on an ad-hoc basi

Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.

Requirements:

Bachelor’s degree or equivalent university qualification is required

Must be authorized to work in Australia

Market research or Marketing experience is a plus but not required

Strong ability to convey ideas clearly and effectively to both internal teams and external stakeholders

Demonstrated accuracy and thoroughness in work, with excellent organisational skills.

High level of professionalism, strong numeracy skills, and sound business judgment

Focused on achieving outcomes, with a commitment to precision and quality

What we can offer:

4 weeks annual leave (increases to 5 weeks after completing 2 years' service)

Flexible working arrangements to suit your lifestyle needs

Wellness perks such as flu vaccinations, counselling services, health advice etc.

Career Development with global opportunities

A culture of appreciation with chances to give and receive appreciation from peers all over the world

Collaborative and supportive team environment with social events all year round

Access to development courses and additional training from our internal L&D portal

GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing

Education Assistance to enhance your professional and personal growth

Central and convenient office location within walking distance to public transport

Global Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and teams are diverse and key topics are discussed

Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients