Student Recruitment and Admissions Officer

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

Opportunities available:

Full-Time 1.0 EFT | Fixed-Term (Maternity Leave Cover) until 30/04/2027

Part-Time 0.6 EFT | Fixed-Term until 18/12/2026

PW4 $70,975 - $77,063 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience)

Chadstone Campus – onsite parking with close proximity to public transport

Join Holmesglen’s award-winning Student Recruitment and Admissions team and play a key role in supporting prospective students throughout their enrolment journey.

A newly merged team established in 2026, the Student Recruitment and Admissions team is focused on delivering a positive and streamlined application and enrolment experience. As the Institute’s primary contact point for student enquiries, the team works collaboratively to guide students into suitable courses, identify support needs, and ensure quality outcomes through detailed Pre-Training Reviews (PTRs).

As a Student Recruitment and Admissions Officer, you will play a key role in supporting prospective students from initial enquiry through to enrolment, delivering personalised advice and exceptional customer service. Working in a collaborative and fast-paced environment, you will help students make informed study choices, contribute to enrolment targets, and support a seamless admissions experience. This role offers the opportunity to work closely with teaching departments and internal stakeholders while making a meaningful impact on the student journey and overall recruitment success.

As a Student Recruitment and Admissions Officer, you will:

Deliver exceptional customer service and support prospective students throughout the enrolment journey

Provide tailored course advice aligned to students’ goals and career aspirations

Manage applications, admissions processes, and student enquiries in a timely manner

Build strong relationships with teaching departments and internal stakeholders

Support recruitment activities and initiatives to drive student enrolments and engagement

To be successful, you’ll have:

Strong customer service and communication skills, with the ability to engage effectively with a diverse range of stakeholders.

Excellent organisational skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

Strong problem-solving and critical thinking skills, with the ability to provide accurate advice and solutions

Demonstrated ability to work collaboratively within a team while remaining adaptable and proactive

Experience using technology and systems such as MS Office, CRM platforms and Student Management Systems, preferably within the education sector.

Qualifications in business, marketing, education, communications, career counselling or a related discipline, or significant relevant experience within the education sector.

WWCC and Police Check:

Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development.

Here's how to apply:

Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Karen Dowling (Faculty Admissions Manager) at Karen.Dowling@holmesglen.edu.au.

For further information relating to this opportunity and to view the position description, please click here.

Applications for this position close on 11:59 pm Monday 20th of July 2026.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at recruit@holmesglen.edu.au or on 03 9564 1530 and we will work with you to identify the best way to assist.