Clerical Manager

Nepean Blue Mountains Local Health District

Reference number

REQ675243

Occupation

Office Management

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

$87813 - $116824

Closing date

20 July 2026 at 11:59pm

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 1

Location: Nepean Hospital

Remuneration: $91,326.00 - $121,497.00 per annum

Hours Per Week: 38

Requisition ID: REQ675243

Applications Close: 20/07/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Are you an experienced administrative leader who thrives in a fast-paced healthcare environment? Join the Nepean Cancer and Wellness Centre and play a pivotal role in delivering high-quality, efficient administrative services that support exceptional patient care.

The Clerical Manager is responsible for effectively managing clerical services within the Centre, ensuring high-quality, cost-efficient administrative support while contributing to the achievement of business and service objectives.

This role oversees key administrative functions, including reception and customer service, medical record handling and management, outpatient appointment management, inpatient and outpatient revenue, secretarial services as well as MDT coordination. Your leadership will be key in promoting service excellence and supporting operational success.

If you are a motivated leader and are passionate about excellence, we encourage you to apply!

Benefits available to eligible NBMLHD employees

Accrued Day Off (ADO) for full time employees only

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please

What you will bring to the role

Possesses relevant tertiary qualifications in health information or administration, or equivalent experience, with demonstrated capability in managing clinic operations, including coordination of clerical workflows, best‑practice rostering and delivery of efficient, patient‑centred administrative services in a high‑demand outpatient environment.

Strong capability in data, reporting and performance management, with proven understanding of clinical information systems, data quality, activity‑based funding requirements, and how administrative processes influence revenue outcomes.

Demonstrated leadership skills, including the ability to determine priorities for others, delegate tasks effectively, supervise staff performance, and support change management initiatives with minimal guidance.

Excellent communication and interpersonal skills, both written and verbal, with the ability to engage confidently with senior clinicians, multidisciplinary teams, departmental managers, patients, and external stakeholders

Strong commitment to frontline customer service and quality service delivery, with demonstrated ability to build positive relationships, resolve issues, and uphold superior service standards for patients and carers.

Demonstrated high level computer competency, including proficient use of clinical and administrative information systems with the ability to analyse data, generate reports, maintain data quality and apply digital tools effectively to support efficient outpatient operations.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

about applying for this position

For role related queries or questions contact Tania Ball on Tania.Ball@health.nsw.gov.au