Business & Process Analyst (HR Systems)

This role plays a critical role in bridging business needs, people processes, and technology solutions across the People & Culture function. This role is responsible for analysing, documenting, improving, and optimising HR processes while ensuring HR technology solutions effectively support business objectives and employee experiences.

Extra Reasons to Join Us

Flexibility & balance: Family Friendly accredited employer, hybrid working arrangement and additional leave benefits

Grow your career: Plenty of learning and development opportunities to help you keep growing.

Inclusive & supportive: A values-led workplace recognised for inclusion, mental health and pay equity

Your Role with Metcash

Operating within a Business Capability Management (BCM) framework

Partner with People & Culture leaders and business stakeholders to define and shape capability outcomes

Lead end-to-end business analysis across workforce, talent, employee lifecycle and HRIS initiatives

Translate business needs into clear, prioritised, and traceable requirements

Facilitate workshops to define processes, requirements, and solution designs

Develop and document current and future state processes, user stories, and business rules

Ensure solutions align with business strategy, capability intent, and expected outcomes

Support business readiness and adoption by translating solutions into clear business impacts

What You’ll Bring

Proven experience (6+ years) in business analysis within complex, enterprise environments

Strong experience delivering HR, HRIS, or cross-functional transformation initiatives

Advanced stakeholder engagement, facilitation, and influencing skills

Experience working within Business Capability Management frameworks

Signavio or similar process modelling tools experience

Ability to operate in ambiguity and shape clear problem definitions and solutions

Experience working in Agile or hybrid delivery environments

Part of something bigger:

Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O, fuelling an unstoppable network of independents across Australia.

We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process

Please note: This role is being managed directly by our internal Talent Acquisition team- no agencies please.

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