Catering Event Planner

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Catering Event Planner

Location: North Vancouver

Department: Sales & Events

Reporting Manager: Senior Director, Business Development & Guest Services

Role Status: Full-Time Permanent, Salaried

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

The successful candidate will be an integral member of the catering events team with a specific focus on converting leads into confirmed bookings, contracting, planning, logistics, and collaborating with our banquets and other Mountain teams to deliver an exceptional guest experience from start to finish.

ESSENTIAL JOB FUNCTIONS

Client Consultation: Consult with clients to understand their requirements and expectations for the event, including site inspections, anticipating guest needs and proactively suggesting solutions and value add recommendations.

Event Planning: Plan and coordinate catering event logistics, including menu selection, preferred vendor referrals, costing, floor plans, event flow, load-in/strike timelines and activities

Cross-Departmental Collaboration: Liaise with internal departments including food & beverage, guest services and operations to ensure highest level of client satisfaction

Optimize Revenue: Stay on top of industry trends, best practices and leveraging this industry intelligence to identify new business opportunities while optimizing existing business by promoting and selling add on activities and services, and prospecting new business opportunities.

Post-Event Feedback: Conduct post-event evaluations and use feedback to make positive internal changes

Administrative Duties: client contracting and event-related documentation including banquet event orders, kitchen sheets and billing. Ensuring Triple Seat is accurately updated with activities, lead status and event details to support accurate forecasting and future targeting.

Stakeholder Relationships: Maintain positive and productive relationships with internal and external contacts, accounts and suppliers

REQUIRED QUALIFICATIONS AND ABILITIES

Successful completion of post-secondary degree or diploma

Minimum 2 years of experience in catering sales and events preferred

Ability to think and act strategically; work independently and manage time efficiently

Exceptionally strong oral communication skills; ability to develop rapport and credibility. Ensuring prompt and courteous response provided both internal colleagues and external guests

Effective presentation selling skills and objection handling techniques

Ability to work in a high speed and high demand environment, managing the logistics of multiple events simultaneously and meeting tight deadlines

Committed work ethic; positive work attitude

Creative and motivated individual with a passion for events and guest satisfaction

Exceptional customer service skills

Knowledge of MS products from Word, Excel and Outlook

Ability to work evening, weekends and statutory holidays, when required

WORKING CONDITIONS

This position requires some flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$58,000 to $65,000 annually

All positions are eligible for the following benefits and perks:

Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program

Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer)

Access to free Employee and Family Assistance Program

Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans

RRSP matching after 1 year of service

Free access pass for dependents

DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.