Lead Software Tools DevOps Engineer

Summary

Salary:

Competitive

Job Family:

Product Software Engineering

Location:

Singapore - St James Power Station Headquarters

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of like-minded people – a community that supports and learns from each other.

About the role

As an SDLC Specialist, you’ll be accountable for the day‑to‑day operation, configuration, integration, and improvement of the SDLC toolchain that underpins global engineering teams. This is a hands‑on technical role requiring strong systems thinking, diagnostic ability, and user‑focused problem solving.

You will act as a subject‑matter expert for our Source Code Management & Build, ensuring they are reliable, secure, scalable, and aligned to engineering workflows. You will support engineers across multiple programmes, partner closely with Product Owners and DevOps Engineers, and contribute to the evolution of the developer experience.

Accountable for:

Tool Administration & Configuration

Core Tool Ownership

As a tooling specialist, you will own and manage key SDLC tools, maintaining high standards of consistency and governance. Responsibilities include:

Deployment & Configuration of projects, repositories, pipelines, and permission models

Managing workflows, schemes, templates, and tool‑specific configuration standards

Maintaining tool best‑practice guidelines and enforcing consistent usage patterns

Ensuring coherent configuration across teams, products, and regions

Identity & Access Management

Configure roles, groups, and permission structures

Integrate tools with enterprise identity systems (SSO, LDAP, Azure AD)

Enforce least‑privilege access and compliance with audit requirements

Support user onboarding and offboarding activities

Integration Across the SDLC Toolchain

Own Tool Integrations End‑to‑End

You’ll ensure SDLC tools operate as a connected, cohesive platform, not isolated systems. Key responsibilities:

Maintain integrations across: Jira

Bitbucket

Bitbucket CI/build systems

Build systems SonarQube / BlackDuck

Build systems Artifactory

Monitor integration health and performance

Diagnose and resolve cross‑tool or cross‑pipeline failures

Data & Traceability Enablement

Maintain traceability from plan code build scan

artefact

Support evidence requirements for audits, compliance, and release governance

Ensure lifecycle data integrity across engineering processes

Operational Support & Incident Management

Day‑to‑Day Platform Operations

Monitor system health, logs, utilisation, and performance metrics

Respond to incidents, outages, and service degradation

Perform routine maintenance, patching, and upgrades

Manage backups, restores, lifecycle management, and housekeeping

Problem Management

Conduct root‑cause analysis for recurring or high‑impact issues

Distinguish systemic/tooling issues from user errors

Implement preventative fixes, automation, and configuration improvements

User Enablement & Support

User Assistance & Troubleshooting

Support global engineering teams with permissions, configuration, and workflow problems

Interpret log data and tool behaviours to diagnose issues

Provide guidance on correct usage patterns and best practices

Enablement & Documentation

Develop and maintain:

How‑to guides

Configuration standards

Troubleshooting documentation

Contribute to onboarding materials and training

Promote and enable self‑service where possible

CI/CD & Build System Enablement

Pipeline & Build Configuration

Configure and maintain standard CI/CD pipelines

Support multiple languages, frameworks, and build technologies

Maintain reusable pipeline templates and shared libraries

Ensure builds are reliable, repeatable, and aligned with engineering standards

Optimise Build Performance

Identify bottlenecks across build and pipeline stages

Improve caching, parallelism, and artefact reuse

Reduce build failures caused by inconsistent build environments

Change, Upgrade & Migration Support

Tool Upgrades

Plan and deliver upgrades and patches

Validate integrations and behaviours post‑upgrade

Ensure minimal disruption during rollouts

Support rollback paths when necessary

Migration Activities

Assist with migrations across tools, instances, or versions

Support repository, project, and artefact migration workflows

Validate data integrity and completeness post‑migration

About you

Qualification & Skills

Strong hands‑on experience operating and configuring SDLC tools (Jira, Bitbucket, Artifactory, SonarQube, etc.)

Expertise in CI/CD principles, build systems, and DevOps ways of working

Experience diagnosing issues across toolchains and integrations

Knowledge of identity systems (SSO, LDAP, Azure AD)

Exposure to scripting for automation (Python, Bash, or similar)

Understanding of modern software engineering practices and workflows

Ability to work in a fast‑paced, complex engineering environment

Good verbal and written Chinese & English skills.

Behaviours

Detail‑focused, reliable, and systematic

Calm and structured when troubleshooting critical issues

Collaborative, positive, and supportive across global teams

User‑centric, approachable, and clear in communication

Curious, improvement‑oriented, and proactive in learning

Desirable

Experience with cloud platforms (AWS, GCP, Azure)

Familiarity with SAST/DAST or OSS compliance tooling

Experience with large‑scale tool migrations

Understanding of networking fundamentals (DNS, certificates, proxies)

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

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