Business Analyst, VP

Closing date for applications: 15/07/2026

Location Gurugram, India

Job typePermanent | Contract typeFull Time

#R-00281087

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Business Analyst

This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function

You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy

It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends

We're offering this role at vice president level

What you'll do

As a Business Analyst, you’ll understand our business, customers, strategic goals and how the teams operate in order to support the realisation of the desired outcome by the team. You’ll be working in continuous close collaboration with the business and the feature team, making sure that the vision and requirements are transparent.

We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.

You’ll also be:

Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs

Supporting the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements

Supporting the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks

Facilitating UAT as well as supporting platform and feature teams in executing the UAT

Supporting innovation by contributing to the design of high quality solutions which focus on providing demonstrable value to the business in a regular and timely manner

The skills you'll need

To take on this role, you’ll need an appropriate business analyst certification, alongside a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment.

You’ll also need:

At least 15 years in Business Analysis, Business Transformation, Product Management, Process Excellence, or Technology Delivery, with a strong track record of leading complex enterprise-wide initiatives

Expertise in business analysis disciplines, including requirements gathering, stakeholder management, process mapping, solution design, business process re-engineering, impact assessment, user story development, and UAT support

Proven ability to drive strategic transformation, leading digital modernization, process optimization, operating model improvements, and cross-functional business and technology change initiatives

Strong focus on data, automation, and AI-enabled innovation, leveraging analytics, GenAI, and intelligent automation to improve business processes, customer experience, and operational efficiency

Welcome to our Gurugram hub

Spanning 437,000 sq. ft., our campus in Gurugram features two state-of-the-art towers – 1A and 2A at the Candor TechSpace in Sector 21.

Key facts:

Surrounded by 28 acres

Space for 4,100 colleagues

Opened in 2010