IT Business Analyst II

About Us:

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth - not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values - they are the pillars of our continued success.

Overview:

The Sr. IT Business Analyst – Finance partners with business leadership to understand and clearly define their challenges and opportunities and to recommend technology solutions that address them. Act as a liaison between the various internal and external stakeholders, and service providers, to drive change and implement technology solutions. JDE Support and Process Improvement lead stays involved during product development and quality assurance phases and takes over as primary contact for support issues ranging from critical situations to small-to-medium scale changes and enhancements.

Responsibilities:

Gathers business requirements; produces system designs and technical specifications; configures software; designs data conversions, integrations, reports, and enhancements; tests technology solutions; trains key stakeholders such as support personnel, system administrators, and end users; maintains and supports business software

Hands on configuration of Field Service Management system, specifically in an environment of SaaS architecture

Develops and maintains a detailed understanding of:

how application software has been configured and integrated to support business needs

database structures, data use, process inputs and outputs for his/her responsible functions

Experience integrating core ERP functions with the peripheral technologies to support business needs

Need to understand and manage seamless integrations

Ensure data flows correctly between different systems, troubleshoot integration issues, and work with other system owners to coordinate updates or changes

Provide guidance and support to project teams where needed with activities such as project WBS structures, budgets, resource forecasts, progress reports and standardized reporting forms for contracts

Acts as project manager on all IT initiatives within the Project Controls portfolio

Document system processes, user guides, and standard operating procedures

Communicates with application users to address incidents, fulfill requests, administer changes and resolve problems, as per established technology policies and best practices

Provides timely production support by meeting SLA's

Escalate issues to management when appropriate

Mentoring and educating other team members

Assist IT management and end-users to determine feasibility of potential systems projects

Qualifications:

Required Education, Experience, and Qualifications

Bachelor's Degree

5+ years supporting business applications within IT organization

In-depth subject matter expertise in JDE processes

JDE Orchestrator experience

Preferred Education, Experience, and Qualifications

Project Management Experience

Travel Requirements

40-60% of time will be spent traveling to job site(s)/office location.

Physical Activities

Climbing stairs.

Remaining in a stationary position, often standing or sitting for prolonged periods

Prolonged periods of sitting at a desk and working on a computer.

Repeating motions that may include the wrists, hands and/or fingers

Environmental Conditions

Noisy environment

Quiet environment

Outdoor elements such as precipitation and wind

Physical Demands

Light work that includes adjusting and/or moving objects up to 20 pounds

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