UX Designer I

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented UX Designer to join our UX team. This is a new role that joins three other designers in the marketing department within the Consumer Markets Division at Pacific Life. In this role, you’ll support the design and optimization of digital marketing experiences for life insurance and annuity products. You’ll work across UX disciplines including design, content, and research to help create clear, compliant, and user-friendly experiences for financial professionals. Applications will not be considered without a portfolio.

How you'll help move us forward:

Support the creation of wireframes, user flows, and prototypes for marketing webpages, campaigns, and digital tools

Apply design system standards to our component library and contribute to consistent, scalable user experiences

Structure and organize content to improve usability, clarity, and discoverability for B2B audiences

Conduct user research activities such as stakeholder interviews, usability testing, and competitive analysis

Collaborate with marketing strategy, analytics, compliance, and development teams to deliver integrated solutions

Support campaign and product launch efforts by aligning UX deliverables to business goals and timelines

Ensure accuracy, consistency, and adherence to compliance and approval requirements across web properties

The experience you bring:

2-3 years of professional experience in a user experience role such as content design, content strategy, or a related discipline.

Demonstrated experience creating content for digital products

Strong communication and collaboration skills, with the ability to present to diverse audiences across all levels of the organization

Experience supporting or conducting user research and applying insights to design decisions

Proficiency in design and prototyping tools such as Figma

Familiarity with research and analytics tools

What makes you stand out:

Experience in B2B environments, ideally within financial services

Ability to work in a fast-paced environment with competing priorities

Experience working in regulated industries such as financial services, insurance, healthcare, etc

Pay and position level will be aligned to the candidate’s experience, skills, and geographic location, with opportunities for growth over time.

#LI-KB1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$36.95 - $45.17

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

Paid Parental Leave as well as an Adoption Assistance Program

Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife