Account Manager
About the role
Award-Winning Premier Service is seeking an Account Manager to join our Team!
About Premier Service
Premier Service is a leading provider of high-end landscape construction, maintenance, and snow services across the Chicagoland area. We are known for exceptional craftsmanship, proactive service, and building long-term client relationships.
Position Summary
The Account Manager is responsible for managing and growing a portfolio of residential and commercial accounts. As the primary client liaison, this role ensures service excellence, drives revenue through upselling and retention, and proactively identifies opportunities to enhance client properties. This position requires strong industry knowledge, organization, and relationship management skills.
Compensation & Benefits
$80,000–$150,000 total compensation (base + commission)
401k Match
Weekly Pay
Health Insurance Benefits
Paid Vacation Time
Paid Sick Time
Paid Holidays
Career Growth Opportunities
Key Responsibilities
Serve as the primary point of contact for client accounts
Build long-term relationships and ensure high client satisfaction
Drive account growth through upselling and renewals
Conduct site visits and proactively recommend enhancements
Prepare estimates, proposals, and service plans
Coordinate with operations to ensure quality and timely service delivery
Maintain accurate records in CRM systems
Support accounts receivable and internal team collaboration
Success Metrics
High client retention and renewal rates
Year-over-year account growth
Strong customer satisfaction and issue resolution
Consistent service quality and contract compliance
Qualifications
3+ years in account management, sales, or client-facing roles (landscape experience preferred)
Knowledge of landscape maintenance, construction, and irrigation
Strong communication, organization, and problem-solving skills
Proficiency in CRM systems and Microsoft Office
Valid driver’s license with local travel required
Work Environment
Regular site visits and outdoor work in varying conditions
Ability to lift up to 40 lbs
Occasional evenings/weekends as needed
Compensation
This Customer Success Manager role pays $80k-$150k/yr. Within typical range for customer success manager roles in United States.
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