Key Account Manager

The Key Account Manager (KAM) position, reporting to the Sales Director, is a key contributor in delivering profitable growth for Energizer. The KAM plays a critical role in developing customer relationships at every level and additional business by strategically identifying and addressing opportunities of: revenue, growth, profit, product distribution, merchandising, pricing and promotion. The KAM works cross functionally with internal teams to achieve stated business objectives.

Universal Accountabilities

Develop and execute annual business plans that efficiently achieves customer & Energizer goals/objectives

Communicate industry and competitor developments and recommend adjustments in business plan and tactics to aggressively respond to changes; lead response execution

Manage overall customer P&L and deliver financial targets

Specific Accountabilities

Achieve net sales and gross margin targets within specific account portfolio and a financial year in line with annual and strategic objectives and budgets set by Head of Sales.

Regularly review P&Ls performance against targets (GM, CC, ASP, …) and refine as necessary with local teams

Lead and manage customer negotiations and orders when needed at local and central level in line with Company Guidelines. Through effective negotiation, maximize return on investment and margins, striving to grow sales.

Lead & conduct annual negotiations with customers successfully and set up strategic business plans

Ensure awareness and best execution of local and national agreements

Cultivate & Manage “high and wide” relationships within these accounts to develop ENR mindshare in order to be considered as “best in class supplier”

Feed-in the whole organization with retailers insights to anticipate challenges and opportunities.

Consistently use Category Management based customer proposals in order to achieve optimum share of space and promotional activity for all the brands.

Provide Accurate Forecasts to the business.

Manage promotional activity by owning the planning, delivery and post evaluation of promotions and recommending any improvements to deliver better return on future promotional investment.

Leadership Management

Develop relationships & working practices with external customers and internal customers :

Category Management, FSF, and other services to get alignment and focus to exceed customer needs

Coach and advise local FSF when needed to ensure best achievement of customers business plans.

May also perform additional duties as assigned.

Required Skills and Experience

Minimum 3 years of experience in Key Account Management or Sales related role with reputable FMCG companies

Proven track record in building relationship with key corporate clients

Proficient in written / oral Italian and English

Confident, excellent in communication skills with a result-oriented mindset

Proficient knowledge and use of MS Office (Excel & PowerPoint), Nielsen and/or IRI.

Preferred Skills and Experience

Customer selling and contract negotiation experience preferred

Buyer background with a strong sales mindset will also be considered

Proficient knowledge and use of Nielsen and/or IRI would be a must