Floor Manager (Operations Coach) - NEW NIKE LONDON FLAGSHIP

Position Type

Career area

Retail Stores

Location

S1, 4 Handyside Street, London, London N1C 4DJ, United Kingdom

Job ID

R-87357

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

Floor Manager (Operations Coach) - NEW NIKE LONDON FLAGSHIP

Start Date : October 2026

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions: a department manager is called "Coach".

As our Operations Coach your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

Responsibilities

Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning

Lead, coach drive and inspire associates within a designated area

Identify issues and opportunities based on selling and customer feedback

Assist the Store Manager in delivering a premium consumer and employee experience

Influences others through persuasion, ability to delivery relevant information with confidence and build a strong network of relationships.

What you get:

Attractive salary that evolves with the market and experience

Opportunity on receiving monthly bonus payments

Attractive online and in-store employee discounts

Attractive Benefits Package, Pension & Share scheme

Exciting development and career opportunities

Regular training on leadership, sales and products

A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)

Staff dress to represent NIKE and foster our team spirit

Access to sports activities

Opportunities to participate in unique NIKE moments

What you bring:

A passion for NIKE and/or love of sport

Some experience in retail and/or leadership positions

Very good command of English language (written and spoken)

Experience and competency in serving exceptional consumer service

Ability to coach and develop a strong team

Strong focus on communication

Flexibility to work in shifts and on weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? , easy way online. We are waiting for you!

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.