Healthcare Client Partner

Role description

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career - and the lives of people across the world.

Visit us at .

You Are:

A Client Partner who will assume leadership for its key Healthcare client. In this role you will balance business development and sales responsibilities including identifying, qualifying, and closing new business opportunities. You will also work with and leverage a top-notch client management and consulting team. You will be responsible for all client interface and new business development.

The Opportunity:

Manage and close multi-million dollar enterprise deals (5M+)

Navigate complex B2B sales cycles with multiple stakeholders and long timelines

Build and manage executive-level relationships (C-suite, VP, Director)

Identify, qualify, and opportunities within existing accounts

Understand consultative and solution-based selling frameworks (MEDDIC, Challenger, etc.)

Write and structure enterprise proposals ,executive summaries, technical narratives, pricing models, ROI justifications

Respond to RFPs/RFIs for large government or commercial healthcare contracts

Craft solution demos, proof-of-concept presentations, and business case documentation

What You Need:

At least 8 years’ experience with strong sales/relationship management/account management experience

Proven track record managing and closing multi-million dollar enterprise deals ($5M+)

Experience navigating complex B2B sales cycles with multiple stakeholders and long timelines

Skilled at building and managing executive-level relationships (C-suite, VP, Director)

Ability to identify, qualify, and opportunities within existing accounts

Strong understanding of consultative and solution-based selling frameworks (MEDDIC, Challenger, etc.)

Experience working with procurement, legal, and contract teams on large deal structures

Deep understanding of the U.S. payer landscape - commercial, Medicare Advantage, Medicaid managed care

Knowledge of healthcare operations: claims processing, utilization management, care management, provider networks, and member engagement

Understanding of value-based care models, population health, and quality metrics (HEDIS, Stars)

Awareness of healthcare regulatory environment (CMS, ACA, state mandates)

Bonus Points if:

Prior experience at a health plan, health tech vendor, or consulting firm serving payers (e.g., Accenture, Cognizant, Wipro, Deloitte Health)

Experience with enterprise CRM, BPM, and workflow platforms (e.g., Salesforce, Pega, ServiceNow, custom-built solutions), including configuration, solution design, and integration patterns

Hands-on knowledge of AI/ML tools and platforms (e.g., Microsoft Copilot, Salesforce Einstein, AWS/Azure/GCP AI services, LLMs)

Understanding of AI-driven SDLC methodologies - AI-assisted requirements gathering, code generation, testing, and deployment

Ability to translate complex technical architectures into client-friendly solution narratives

Familiarity with healthcare data standards: HL7, FHIR, EDI 837/835, and interoperability frameworks

Experience with AI governance frameworks and responsible AI implementation in regulated industries

Familiarity with agile delivery and the ability to set realistic client expectations around phased implementations

Cybersecurity and compliance awareness: HIPAA, HITRUST, SOC 2

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Dallas area preferred

Compensation Range: $ 160,000-240,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent childcare, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#LI-JH1

Skills

healthcare payer,business development,client management,client advocacy,

Benefits

Compensation range: $160,000.00 to $240,000.00 per year

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.