Sales Support - Penrith - Hudson

Sales Support | Trade & Construction

Location: Penrith

Full-Time Opportunity - Monday to Friday

Join a fast-paced trade environment where no two days are the same and your impact is felt across the entire customer journey.

We’re looking for a Sales Support professional to play a key coordination role between customers, Business Development Managers (BDMs), Production, and Scheduling teams.

This is a hands-on, high-impact role focused on customer service, scheduling, and order coordination.

You’ll be at the centre of operations - ensuring jobs are set up correctly, timelines are met, and communication flows seamlessly between all stakeholders.

This role is critical to ensuring orders are processed accurately, deliveries are on time, and customers are kept informed every step of the way.

What You’ll Be Doing

You’ll play a key role in supporting BDMs and customers by coordinating jobs from start to finish, ensuring orders are accurately processed, tracked, and delivered on schedule. This includes setting up and maintaining job schedules, confirming delivery timelines, completing key milestone confirmations (10, 5, and 2-day), and keeping all stakeholders informed of any updates or changes while providing a high level of customer service.

Working closely with internal teams, you’ll ensure jobs are planned and executed efficiently, managing multiple priorities in a fast-paced environment. You’ll also handle order processing, customer enquiries, and administration tasks, maintaining accurate records and job documentation, while proactively communicating any delays, delivery risks, stock issues, or cost impacts. A strong focus on safety is essential, ensuring procedures are followed and all visitors are escorted safely onsite.

What We’re Looking For

Strong customer service mindset with excellent communication skills

Highly organised with strong time management and attention to detail

Ability to juggle multiple priorities in a fast-paced environment

Confident using systems and handling data, orders, and scheduling

Ability to work both independently and collaboratively

Experience in construction, timber, or trade environments (highly desirable)

A current driver's licence (essential)

Forklift licence (highly desirable)

Why Join Us?

Be part of a supportive and collaborative team environment

Play a key role in delivering outstanding customer outcomes

Opportunity to build your career in the construction and trade industry

Gain exposure across sales, production, and operational teams

If you’re someone who thrives on organisation, customer service, and keeping things running smoothly - we’d love to hear from you.

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