Operations Manager

Can you lead a fast-moving operation while keeping safety and service at the heart of everything you do? Do you thrive on delivering results through people, performance, and continuous improvement?

We are looking for an Operations Manager to join our Currys site in Newark. Working with the Senior Operations Manager, you will manage the flow of customer and supplier goods in and out of the warehouse with efficiency and care. Lead a team on shift, driving excellent service, quality standards, and full Health & Safety compliance. Collaborate with senior leadership to hit KPIs/SLAs, promote continuous improvement, and create a great place to work.

This is a full-time permanent role working 4 on 4 off starting at either 06:30 or 07:00 and finishing at 18:30 or 19:00, dependent on start time.

Pay, benefits and more:

We’re looking to offer a salary of up to £50,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Lead and develop a team of up to 4 managers, driving performance across a workforce of up to 150 colleagues through engagement and enablement

Deliver all operational, customer, and people KPIs while exceeding cost and financial targets within a shared budget

Ensure full compliance with Health & Safety standards, managing stock loss and damage within agreed tolerances

Drive continuous improvement initiatives, identifying opportunities that enhance customer experience, engagement, and financial performance

Build a high-performing, inclusive culture by developing talent, strengthening cross-functional relationships, and positioning the business as an employer of choice

What you need to succeed at GXO:

Proven experience in a management role, leading large teams within a logistics or warehouse environment

Strong leadership, organisational and communication skills, with a track record of delivering KPIs and SLAs

Good analytical and decision-making ability, with customer focus and financial acumen (budgets, P&L)

Proficient in Warehouse Management Systems and Microsoft Office, able to work under pressure in a fast-paced environment

We engineer faster, smarter, leaner supply chains.

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.