Senior Officer, Area Sales Manager, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Manage and oversee the operations of the Gold Loan business within the Salem Cluster, ensuring efficient and effective service delivery to customers.

Develop and implement strategies to drive business growth, increase customer acquisition, and enhance customer satisfaction.

Analyze market trends, competitor activities, and customer needs to identify opportunities for business expansion and product development.

Collaborate with cross-functional teams to streamline processes, optimize workflows, and enhance operational efficiency.

Provide leadership and guidance to the team, fostering a positive work environment and promoting professional development.

Ensure compliance with all relevant policies, regulations, and guidelines to maintain the bank's reputation and integrity.

Requirements

Demonstrated track record of successfully managing and growing a gold loan business, preferably in a regional or cluster-based setup.

Excellent communication and interpersonal skills, with the ability to effectively interact with customers, team members, and stakeholders.

Proficient in data analysis, financial modeling, and decision-making to drive business performance.

Ability to lead and motivate a team, fostering a collaborative and high-performance work environment.

Strong problem-solving and decision-making skills, with the ability to navigate complex situations and find innovative solutions.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Puliyakulam, Coimbatore

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time