PA and Business Support

Details

Reference number

467775

Salary

£26,200 - £30,660

London: £29,200 - £30,660 / National: £26,200 - £27,660. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher.

For more information on pay, please refer to the guidance at https://hmtreasury.pagetiger.com/cjbibw.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Assistant

Contract type

Permanent

Business area

HMT - Fiscal

Type of role

Administration / Corporate Support

Business Management and Improvement

Secretarial

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

This post can be based in London (1 Horse Guards Road) or Darlington (Feethams House).

About the job

Job summary

If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.

Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.

We are part of the Darlington Economic Campus, a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve.

Job description

This role is varied and exciting and gives individuals a fantastic opportunity to experience working at the heart of Government, working closely alongside senior leaders. If you are organised, efficient and people-focused, then we would love to hear from you! This is an exciting opportunity to develop the skills to provide personal assistance to senior civil servants - up to three director and/or Deputy Directors (DD) in the steady state, with a willingness to provide additional temporary cover. It also offers the opportunity to support the effective functioning of both groups, ensuring they remain excellent, inclusive places to work. The role will build experience about government operations and how decisions are made at senior levels. The successful candidate should demonstrate resourcefulness, trustworthiness, and discretion.

Key accountabilities include (but are not limited to):

Diary management - Proactively plan and manage the Director/DD’s diary using your professional judgement to line up meetings in well-organised way. Resolve conflicts, negotiate, and allocate time to Director/DD priorities. Develop a good understanding of the Group’s work and priorities so you can make decisions on behalf of the Director/DD.

Supporting Director/DD priorities - Anticipate problems, risks, issues, and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward.

Mailbox management - Develop or adopt efficient systems for handling and prioritising emails on behalf of the Director/DD and where required delegate actions to others in the teams and use own judgement to filter unnecessary emails.

Building relationships - Take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Liaise with external stakeholders to arrange high level meetings and arrange logistics.

Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards.

Group contributions - Work collaboratively with the GMS team to lead or support the economics and fiscal groups’ corporate activities and seamlessly cover colleagues during absences, having comprehensive handover notes prepared for your own absences.

Coordinating logistics - Ensure the Director/DD are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Organise all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc.

Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) when they are unwell or on leave, by monitoring the inboxes and diaries of their Deputy Directors they support when needed.

Candidate Drop-In Session

The hiring manager will be running a candidate drop-in session to give you greater insight about the role and HM Treasury and ask any questions you might have. If you would like to join us, use the link below to join the call at the right time.

Thursday 9th July 2026 @ 12:00 - 13:00 Join the meeting here

If you would like to speak to the hiring manager informally prior to the closing date, please contact Tanveer.Aslam@hmtreasury.gov.uk.

Visa sponsorship is not available for this role.

Person specification

Application Stage

Application Form

Applications should consist of a CV including your employment history, and a 750-word personal statement setting out how you meet the shortlisting criteria below. Your CV and employment history won’t be scored. It’s used to give context to your application and support discussions at interview.

The panel will review applications and invite those that best demonstrate evidence of the shortlisting criteria for interview. Please keep this in mind when writing your application.

Please note that only applications submitted through Civil Service Jobs will be accepted.

Experience of providing high‑quality PA or business support in a fast‑paced environment, including diary and inbox management, meeting coordination and use of Microsoft 365 tools.

Deliver excellent customer service by understanding needs, managing work efficiently, proactively resolving issues, providing timely updates, and guiding customers to relevant support and information.

Ability to build good relationships with colleagues from many different teams, departments and external stakeholders – and use these connections to drive goals forward.

Interview Stage

If you are successful at the application stage, you will be invited to interview where you will be assessed against the following criteria:

Strengths

Behaviours:

Managing a Quality Service

Delivering at Pace

Working Together

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service

Delivering at Pace

Working Together

Benefits

Alongside your salary of £26,200, HM Treasury contributes £7,590 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King’s birthday.

Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28.97%

Parental Leave Packages - Including 6 months’ occupational pay for maternity/adoption, shared parental leave options.

Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow).

Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury’s benefits portal for a wide range of discount codes.

You can review HM Treasury’s full offer here.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

Candidate Guidance

Please review the candidate guidance for an overview of the Success Profiles and STAR approach, along with top tips for applications and interviews.

Recruitment Timeline

Closing date: Monday 20th July 2026

Shortlisting: From 21st July 2026

Interviews: w/c 27th July 2026

This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.

If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile.

Reserve Lists

You will be placed on a reserve list if your application is successful, but we cannot offer you a role immediately. Where more than one location has been advertised, candidates will be posted in merit order by location. You will be asked to provide your location preference on your application form. Please note that a place on the reserve list does not guarantee an offer.

If you are offered a role in your first preferred location and you decline the offer or are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances.

Those on the reserve list may also be approached for similar roles at a lower grade. If you are offered a role at a lower grade and choose to decline, you can remain on the reserve list.

Internal Fraud Database Check

Candidates cannot apply to roles in the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Successful candidates will be subject to a check on the Internal Fraud Database. This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This also applies to those who resign or otherwise leave before being dismissed for fraud or dishonesty offences had their employment continued. Any applicant’s details held on the database will be refused employment.

National Security Vetting

Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, successful candidates will be subject to National Security Vetting. The level of security vetting required for this role is Counter-Terrorist Check.

To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. You will be asked to provide residency information within your application form, and eligibility for national security vetting will be checked once the advert closing date has passed. In certain circumstances, for example if you have been working abroad on a government posting, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case-by-case basis once the advert closing date has passed.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Tanveer Aslam

Email : tanveer.aslam@hmtreasury.gov.uk

Recruitment team

Email : hrrecruitment@hmtreasury.gov.uk

Further information

Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: hrrecruitment@hmtreasury.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.