Tower lead for Talent Acquisition-RPO

Tata Consultancy Services (TCS)

Bengaluru, INonsitePosted Jul 6, 2026
Posting intelligenceActively listed

About the role

The role will be responsible to manage end to end recruitment life cycle across multiple customer geographies.

Must Have Skills :

Strong understanding of recruitment processes and how data analytics can be applied to enhance delivery.

5 to 6 years of managing Customers, escalations

Proficient in usage of applicant tracking system (ATS) with the ability to leverage its full potential.Working Knowledge of working with Avature

Strong delivery management and Transition experience including managing SLA, new requirements, changes etc

Ability to manage work independently without supervision

Good to Have :

A service-oriented mindset, equipped to manage and respond to a stakeholder requirement

Responsibility:

Service Delivery - Lead and manage a team of Recruiters and ensuring a seamless recruitment life cycle starting from intake calls, sourcing, screening, interviewing scheduling, digital offer management to initiating onboarding.

Strong experience of ATS and workflow management – ensuring up to date records

· Ensure green SLAs & KPIs · Ensure building and maintenance of candidate repository & pipeline

Use Industry knowledge and experience to get the right fit for opening

Continuous Learning: Stay abreast of the latest RPO industry best practices to continuously improve capabilities.

Transition experience- Planning, solutioning and project managing new customer requirements and setting up a good delivery practice.

Stakeholder Engagement: Effectively communicate insights and findings to stakeholders & keep candidates engaged.

Ensure positive Hiring Manager and candidate experience.

Data Governance & Statutory Compliance: Contribute to the development and enforcement of data governance standards to maintain the integrity and security of HR/new hire data.

Reporting & Insights - Ensure robust tracking and reporting mechanism. Monitor and analyze recruitment metrics to evaluate the effectiveness of hiring strategies and make recommendations to support clients to make data driven decisions.

Team Management – Manage a team of recruiters, daily monitoring, coaching, mentoring and developing the team to delivery best in class recruitment services.

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Lead

Job Id

420502

Desired Skills

Human Resource

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

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