Project Manager, HR Processes and Programs

Job Description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Project Manager, HR Processes and Programs

This role is part of Alcon's Project Management function, a team that ensures all regular and one-off projects are planned, organized, and executed effectively to help our people and the world see brilliantly. The Manager, Project/Program Management (Professional Path), is primarily responsible for leading and coordinating projects and programs to ensure they meet timelines, budgets, and quality standards. You will build effective relationships with collaborators, drive project planning, manage risks, allocate resources, and ensure compliance with company policies.

Specifics Include:

Lead and oversee the successful execution of projects and programs

Provide strategic guidance to project teams

Ensure projects are completed within stipulated timelines and budgets

Coordinate with various stakeholders

Drive project planning, risk management, and resource allocation

Ensure compliance with company policies and procedures

Apply advanced knowledge, skills, and experience to achieve objectives predominantly through self-directed work.

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role.

Additional details for Project Manager, HR Processes and Programs

The Project Manager will lead the delivery of the Elevate HR Transformation and Continuous Improvement Program, driving large-scale process reengineering, HR technology enablement, and program management initiatives. This role is accountable for ensuring timely, high-quality execution of transformation milestones, aligning stakeholders globally, and delivering measurable business outcomes.

Key Responsibilities

1. Program & Project Delivery

Support the Program Workstream Leads in delivery of end-to-end transformation programs across HR functions

Ensure delivery against timelines, scope, and budget with strong governance controls

Create, own & manage the program roadmap, program / project planning, execution & deployment roadmap & plans and program / project governance

2. Transformation & Process Reengineering

Partner with Process Engineers to enable the process reengineering initiatives aligned to global HR taxonomy and best practices.

Enable the application of Project Management, Lean, and Agile methodologies to improve efficiency, cycle time, and employee experience.

Enable the AI, upgrading the HR tools & tech stack and process automation across HR processes.

3. Stakeholder & Governance Management

Partner with HR leaders, HR COE's, HR Ops, HRIS, IT, and all other program stakeholders globally to deliver the program

Establish and drive program governance, cadence, and reporting mechanisms.

Facilitate executive reviews, steering committees, and decision forums.

4. Change Management & Adoption

Collaborate with change management teams to drive communication strategy, stakeholder engagement and adoption tracking

Ensure smooth transition from design to deployment to sustainment.

5. Performance Tracking & Outcomes

Define and monitor KPIs, success metrics, and value realization.

Drive data-driven decision making using dashboards and reporting tools.

Proactively manage risks, dependencies, and issue resolution.

Qualifications & Experience

8–10+ years of overall experience in program/project management.

Minimum 4+ years in end-to-end transformation programs (mandatory).

Proven experience managing large-scale, cross-functional global initiatives.

Experience in HR transformation programs is a strong advantage.

Education

Bachelor’s degree required; MBA or equivalent preferred.

Certifications (Preferred)

PMP / PRINCE2 certification

Lean Six Sigma (Green Belt / Black Belt)

Key Skills & Competencies

Strong program management & governance expertise

Deep understanding of process reengineering and transformation

Excellent stakeholder management and influencing skills

Experience in Agile / hybrid delivery models

Strong analytical, problem-solving, and decision-making capability

Ability to drive change, alignment, and outcomes in ambiguous environments

Excellent communication and executive presentation skills (critical for leadership forums)

Success Measures (What Good Looks Like)

On-time, on-budget delivery of transformation milestones

Measurable improvement in processes & employee experience

High stakeholder satisfaction and adoption levels

Strong governance with clear visibility on risks, KPIs, and value realization

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.