Software Development Specialist

Req ID: 366976

We are currently seeking a Software Development Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Roles and responsibilities:

Incident, Service Requests and change Management ensuring timely delivery of deliverables via Service Now.

Attend Severity 1 calls, present teams’ case and guide team to deliver the required.

Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment. Have a good understanding of monitoring tools like Datadog, Nagios, Dynatrace.

Involved with resolution of complex development issues that may arise in production environment.

Understand customer requirements, develop and evaluate alternative systems solutions. Should have good scripting knowledge be it Bash Shell scripting,Python or Perl.

Providing technical solutions to complex production issues.

Interacting with Application users and Business users coordinating on application requirements and providing software solutions.

Participate in Weekly Status Calls with the client to discuss the action items on outstanding Incidents, Service Requests and Changes of the week, also provide the necessary solutions to client’s queries.

Document software systems according to NTT Data’s system standards, policies and procedures.

Responsible for Creating/configuring monitoring tools and automate proactive monitoring tasks.

Participate in the investigation of system requirements and assists in preparation of systems specifications including revising manuals, design of forms and computer output, and documenting user procedures.

Designs, specifies, implements and maintains systems.

Moving the changes to the live environment by coordinating with other teams and end users to complete the Go-Lives on a timely basis.

Instrumental in knowledge transitions from project teams related to production deployments/new area of work.

Documentation and delivery of Root Cause Analysis documents for high visibility/critical incidents.

Skills needed:

Strong technical background in C, Java, Python

Practical experience in Linux/Unix platform.

Experience in Shell scripting.

Hands on experience on SQL queries, must have knowledge on one of the RDBMS

Knowledge in AWS tools and technologies, Splunk, Jira, Datadog

Good Communication skills

Ability to coordinate with multiple teams over high visibility/critical issues.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.