Client Consultant

Full-Time

Make a Real Difference Every Day

Empowering U Healthcare is a specialist provider of complex, person-centred care, supporting individuals to live fulfilling and independent lives in their own homes. We are a nurse-led organisation committed to compassion, dignity, and high-quality care.

About The Role

Client Consultant

Location: Derby, DE24 8GX

Salary: £25,000 per annum

Job Type: Full-time

About Empowering U Healthcare

Empowering U Healthcare is a specialist care provider committed to delivering outstanding, person-centred support to individuals with a wide range of health and social care needs. We pride ourselves on providing compassionate, high-quality services that empower people to live independently and achieve the best possible quality of life.

The Opportunity

We are looking for a motivated and organised Care Coordinator to join our growing team. This is a key role within the organisation, ensuring the smooth coordination of care services, supporting recruitment activities, maintaining compliance standards, and providing essential operational support to both clients and care staff.

The successful candidate will be passionate about delivering excellent care, possess strong organisational skills, and thrive in a fast-paced environment.

Key Responsibilities

Coordinate and manage the recruitment process to ensure staffing levels meet service requirements.

Support workforce compliance by ensuring adherence to company policies, procedures, and regulatory standards.

Participate in the on-call rota and respond effectively to emergencies, client concerns, and staff queries.

Manage daily operational activities to support high-quality service delivery.

Maintain and update internal care management systems, ensuring records remain accurate and compliant.

Build positive working relationships with clients, families, care staff, and external professionals.

Assist with rota management and staff allocation to ensure continuity of care.

Essential Requirements

Previous experience within the health and social care sector or recruitment environment.

Experience coordinating care services or supporting care operations is desirable.

Excellent written and verbal communication skills.

Strong organisational and problem-solving abilities.

Ability to work proactively and make informed decisions under pressure.

Full UK Driving Licence and access to transport.

Willingness to travel as required.

Experience & Qualifications

Required:

Minimum 2 years' experience providing care.

Full UK Driving Licence.

Preferred:

At least 1 year's office-based experience.

Experience in care coordination, recruitment, or workforce planning.

Benefits

Competitive salary of £25,000 per annum.

Company pension scheme.

Employee discount programme.

Free flu vaccinations.

Referral bonus scheme.

On-site parking.

Ongoing training and career development opportunities.

Opportunity to be part of an expanding and ambitious organisation.

Generous annual leave entitlement.

Location

Applicants must be able to reliably commute to Derby, DE24 8GX or be willing to relocate prior to commencing employment.

Apply Today

If you are an enthusiastic and dedicated professional looking to develop your career within a supportive and growing healthcare organisation, we would love to hear from you. Join Empowering U Healthcare and play a vital role in delivering exceptional care and support to the communities we serve.

Required Criteria

Minimum 6 months UK care experience

Compassionate, patient, and reliable

Strong spoken and written English

Ability to work independently and as part of a team

Basic IT skills for documentation

Enhanced DBS required

Driving Licence

Desired Criteria

Experience with children or complex needs preferred but not essential

Skills Needed

About The Company

Empowering U is dedicated to promoting dignity, choice, and independence through exceptional staffing and personalised support.

Our committed local teams work with compassion and expertise to empower individuals to re-enable, rebuild confidence, and lead fulfilling lives. Our person-centred approach focuses on creating a supportive environment where individuals feel valued, understood, and encouraged, helping to build confidence, improve communication, and enhance overall wellbeing. Through our innovative methods and commitment to excellence, we ensure our services enrich lives and help people enjoy a more independent and meaningful future.

If you are passionate about making a difference to individuals and families in a friendly, encouraging environment and want to develop your career, Empowering U provides clear opportunities for progression, supported by in-house and specialist external training to give you the skills and confidence you need. Start your journey with us and apply today to build a rewarding and impactful career at Empowering U.

Start your journey with us and apply today to build a rewarding and impactful career at Empowering U.

Company Culture

At Empowering U, we believe our people are at the heart of everything we do. Our teams work together to provide personalised, meaningful care that supports individuals and families to live with confidence, dignity, and independence. Every person we support has their own story, needs, and goals. While each journey is unique, our commitment to exceptional, compassionate care never changes.

We champion a culture of support, collaboration, and genuine connection. Whether it’s team days for our case management team, weekly designated hours for open conversations, or fun event days at the office, we make sure our people feel valued, heard, and part of something bigger.

We’re with you at every step. That means ongoing guidance, open communication, and always being just a phone call away. No one in our team or in our care ever has to feel alone.

At Empowering U, we celebrate growth, encourage curiosity, and create a workplace where every person can thrive. We’re proud to build teams who lift each other up, share ideas, and bring their passion for care into everything they do.

Company Benefits

At Empowering U, our people are at the heart of everything we do. We’re committed to helping you grow, thrive and feel genuinely valued, which is why we offer a wide range of meaningful benefits and development opportunities. When you join our Complex Care team, you’ll receive free flu jabs, funded NVQs to support your professional development, a free DBS check, financial advice services and flexible working hours, all designed to support your wellbeing and help you build a truly rewarding career. Alongside this we also offer a range of other benefits:

Vacation, Paid time off, Performance bonuses, Employee development programs, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Staff celebration events

Salary

£25,000.00 per year