Practice Manager

Practice Manager - 12 month FTC

Salary up to £40,000 DOE

Closing date 16th July 2026* subject to change

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Avon Lodge Vets, part of inspiring vet care, is seeking a Practice Manager on a 12-month FTC to lead the operational and administrative functions of our Wells Road and Bishopsworth Practices in Bristol. This is an excellent opportunity for a proactive manager who enjoys working within a team and supporting both people and processes to deliver outstanding patient and client care.

Working closely with the Director of Practice & Clinical Services, Head Nurse and Head Receptionist you will play a key role in ensuring the smooth day-to-day running of the practice and helping to create a positive and efficient workplace for colleagues and clients alike.

How You’ll Make a Difference

As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience.

You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.

Oversee the day-to-day administration and operational management of the practice

Payroll management

Support on stock management

Support the reception team

Manage staff rotas, annual leave planning and workforce scheduling to ensure appropriate practice coverage

Coordinate recruitment activities, including advertising vacancies, arranging interviews, onboarding and induction of new team members

Support employee engagement, performance management and staff development initiatives

Work collaboratively to deliver practice objectives and maintain high standards of service

Monitor key performance indicators and support the achievement of business goals

Ensure compliance with company policies (e.g. Health and Safety), procedures and relevant regulatory requirements (e.g. RCVS accreditation)

Handle client feedback and support the with complaint’s

Working 40hrs a week over 4 or 5 days, we will also consider part time

You Might Be a Great Fit If...

You are an experienced people and operations manager with strong leadership capability. You’ll bring:

Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments

Strong people management skills, including performance management and team development

Good operational and organisational capability, with the ability to manage competing priorities

Experience handling complaints, change, and complex situations with confidence

Strong communication and stakeholder management skills

How We’ll Support You

At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:

A key leadership role with responsibility for operational performance and team culture

Clear career pathways with progression opportunities into senior practice or regional leadership roles

Ongoing learning and development via the IVC Academy to support leadership and professional growth.

A collaborative, values-led culture focused on care, community, and continuous improvement

What We Offer Our Team

6.8 weeks’ holiday including bank holidays

Private medical insurance

Enhanced family leave and pay across maternity, paternity, adoption and surrogacy

Pension scheme

Cycle to Work and Green Car schemes (eligibility applies)

Retail discounts and cashback offers

Reduced-cost veterinary care for your own pets

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £40,000 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.