Payroll Administrator

Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.

Overview of role:

This role plays a central part in supporting the finance function, with a strong focus on payroll accuracy, financial processing, and cross-team collaboration. It involves managing and validating payroll data, ensuring journals are correctly prepared and posted across multiple entities, and supporting reporting through calculations such as 12-month average pay. The position also acts as a key contract for payroll queries, handling weekly purchasing card transactions, and provides flexible support across purchase and sales ledger activities when required. In addition, the role contributes to wider finance team operations, assisting during busy periods, supporting ad hoc projects, and maintaining compliance with company policies and procedures, making it a varied and hands-on role within a dynamic finance environment.

This role requires the ability to work under pressure, to meet deadlines. It also requires the ability to engage and liaise successfully with a wide range of internal and external stakeholders.

Key Responsibilities:

Input, verify, and process timesheets, holidays, absences, overtime, and other payroll variables prior to submission

Prepare and post payroll journals across multiple entities in line with the month-end timetable (ensure journals are accurately coded to the correct nominal codes, cost centres, and entities)

Prepare the 12-month average pay calculations for reporting

Acting as a point of contact for payroll-related queries from employees

Processing purchasing card transactions on a weekly basis & costing into MRI

Assisting with the Purchase and Sales Ledger when required for subsidiaries

Providing cover and support to the wider finance team when needed

To be involved in ad hoc projects and/or to complete any other task as reasonably requested by the finance department

These duties are not 'limited' or 'fixed' and you may be required to take on additional reasonable responsibilities, as our business needs change

Adherence to all company policies, procedures and work instructions as relevant

Education, Experience and Qualifications:

Proven experience in a payroll administration role, ideally within a multi-entity environment (2+ years)

Strong working knowledge of payroll legislation, PAYE, NIC, auto-enrolment, and statutory payments

Experience of posting payroll journals and performing control account reconciliations

Excellent communication skills, with the ability to communicate clearly on all levels both verbally and in writing

Accuracy & attention to detail, ability to process high volumes of data with precision

Experience with Microsoft Business Central is desirable but not essential

Essential: Ability to travel to office location with limited access to public transport

What We Offer:

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary

24 days annual leave plus bank holidays

Sureserve Benefits Hub, accessing over 1000’s retail discounts

Virtual GP service, 24/7, 365 days, available for employees and your immediate family

Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

Bike2Work scheme

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts

Virtual GP service, 24/7, 365 days, available for employees and your immediate family

Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

Home & Electronics – salary sacrifice purchase scheme

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.