Data Quality Analyst – People Services

Bengaluru, INDIA, India

Not Remote

Human Resources

JOB216539

Meet your manager, Nic

Nic Jagoe

VP, Talent Acquisition, Sunnyvale

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies - like the da Vinci surgical system and Ion - have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful - because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position

We are looking for a passionate world-class Global Data Quality Analyst who is responsible for ensuring the accuracy, integrity, and completeness of Human Resources data to join our Human Resources People Services Team.

This role is critical in transforming the organization’s approach from reactive, cycle-based data management to a proactive, continuous data quality model with strong audit discipline, standardized controls, and ongoing monitoring. The position supports operational excellence, audit readiness, and decision-making by maintaining high-quality employee data through regular audits, validation processes, and continuous improvement initiatives.

Role & Responsibilities:

Data Quality Governance - Define and implement a global HR data quality framework across Global regions (Americas, EMEA and APAC) by establishing standardized data definition, validation rule and Audit protocols

Data Audits & Controls - Lead regular (weekly/monthly/quarterly) global audits on Human Resource processes by developing control frameworks and audit checklist. Identify system (Workday and Service Now) gaps, ensuring closure of audit findings.

Stakeholder Management – Act as global Subject Matter Expert for Human Resource data quality and governance. Partner with key stakeholders across the globe and drive alignment between regional operations and global standards

Continuous Monitoring & KPI Management - Design and track global data quality KPI’s including accuracy, completeness, timeliness, and SLA adherence. Enable insight-to-action processes using metrics and trend analysis

Process Standardization & Continuous Improvement – Identify to reduce opportunity to reduce manual intervention, eliminate recurring data issues and improve upstream data processing. Should lead initiatives aligned to continuous improvements.

#LI-Hybrid

Qualifications

Required Skills and Experience

Bachelor's degree and/or certification in HR, Business Administration, or related field is preferred.

Minimum 6 + years of hands-on experience with Global HR Operations/HR Shared services, process and data management

Understanding of multiple HR business process alignment with HRMS platform from a global perspective

Experience with the following tools: Workday (or other HCM system), Success Factors, HRMS and ServiceNow- a big plus.

Good knowledge of Data compliance, audit framework and governing principles

Demonstrated ability to manage multiple tasks and global projects

Strong stakeholder communication skills

High attention to detail and problem-solving mindset

Additional Information

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Shift: Day