Fashion Clienteling Project Manager (F/M/X)

Position

As Fashion Clienteling Project Manager, you will work on all Fashion Client Activations (Fashion Shows, Client Days, as well as collection launches in store and in outside venues) for our most valued clients, ensuring a seamless, elevated, and consistent experience across all markets.

Based in Paris, you will collaborate closely with Global, Regional, and Local teams to coordinate and follow-up all activations WWD throughout the year.

Job responsibilities

1. EVENTS CALENDAR

Partner closely with Client Development teams around the world building and implementing a comprehensive fashion client activations calendar driven by fashion shows and key business moments (collection launches, market opportunities, product focus), ensuring local relevance within a global framework.

Scope: Fashion shows, client days as well as collection launches in-store and in outside venues.

2. CLIENT NOMINATIONS & KPIs MONITORING

Define client nominations, specific targets & KPIs per activation to ensure tailored and impactful action plan throughout the year, including:

Conduct analysis to work on smart client nominations for all fashion events

KPIs follow-up (attendance, conversion rate, average transaction value, turnover)

Global bookings / sales follow-up during events

3. CLIENT ANALYSIS & COMPETITION BENCHMARK

In collaboration with our Business Analyst, conduct client analyses to support the activity and bring new ideas

Conduct competition benchmark

Work on a department newsletter

4. OPERATIONAL & CROSS-FUNCTIONAL COLLABORATION

Liaise with key teams across the organization to improve efficiency, including :

Business Unit teams to define product assortments and targets

VM teams to work on impactful product set-up and seamless client journeys

Events & Image team to ensure consistency and service excellence across all events client touchpoints

Dior Academy for training and styling across all events

Retail Performance teams to work on sales apps and follow-up on deposits / invoicing

Finance team to monitor closely budget and ROIs

Profile

Minimum 3/5 years of experience in luxury client development or high-end client relations, ideally within Fashion or Luxury sectors.

Very strong analytical skills

Fluent in English

Strong strategic and analytical mindset combined with creativity and a deep understanding of luxury market dynamics.

Results-driven profile with a strong sense of service excellence and brand sensitivity.

Team player, at ease with coordinating 360° projects.

CHRISTIAN DIOR

MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.