Senior Financial Analyst

Department of Customer Service

Reference number

req52705

Occupation

Financial Analysis/Research/Reporting, Corporate Services

Work type

Full-Time

Location

Sydney City

Salary Information

$133,348 - $146,945+ super

Closing date

13 July 2026 at 10:00am

Senior Financial Analyst, Temporary opportunities available based in Sydney CBD with hybrid working options available

Work in a critical function to drive improvements within the Corporate Finance function

Develop and maintain relationships with multiple stakeholders across government

Two full time opportunities are available: a 6-month temporary position AND a temporary position until July 2027, with the possibility to extend or make ongoing if an opportunity arises

Located in Sydney CBD with hybrid working options available

Clerk Grade 9/10, Salary $133,348 - $146,945 plus employer’s contribution to superannuation and annual leave loading

About us

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

About the role

The role provides financial analysis and reporting services including monthly reporting to NSW Treasury; and reports to key stakeholders to inform decision making and performance.

About you

To be successful in this role, you will have:

The ability to effortlessly analyse, model and interpret financial accounting information

Advanced problem-solving skills and experience in complex Balance Sheet and Cashflow reconciliations

A methodical and logical approach to work

Strong planning and time management skills to meet deadlines effectively

A high level of accuracy and attention to detail

Superior stakeholder management skills, with the ability to build strong working relationships and navigate competing priorities

A proven track record of cutting through complexity and getting things done

Demonstrated experience in finance systems and advanced Excel skills

Knowledge of IBM Planning Analytics (TM , SAP4HANA, PRIME and Oracle Hyperion (not essential but advantageous)

CPA, CIMA or CA qualification with substantial experience in management reporting, financial modelling, financial management and accounting practices

If you are someone with these attributes, we want to hear from you!

How to apply

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 10am Monday 13th July

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process