Senior Manager, Shipping Solutions

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

The opportunity

Shipping is one of the biggest friction points for people selling online. In Australia, eBay is tackling that challenge.

We are scaling new shipping solutions that give sellers more choice, better value and simpler ways to manage delivery. This role will help shape the partnerships and commercial models behind that next phase.

As Senior Manager, Shipping Solutions, you will work across partner management, commercial strategy, product development, operations and go to market planning to create shipping services that are easier for sellers to use and stronger for eBay to scale.

What you will do

Lead strategic shipping partnerships for eBay Australia.

Strengthen existing partner relationships and identify new opportunities across the delivery ecosystem.

Develop commercial models that support better seller outcomes, service quality and long term growth.

Work with Product, Operations and Finance teams to turn partner opportunities into scalable shipping services.

Use data to understand seller needs, service performance, adoption and market opportunities.

Shape go to market plans for new and improved shipping services.

Represent Australia in global shipping discussions.

What you will bring

Experience in partnerships, commercial strategy, logistics, delivery, ecommerce, marketplaces, retail technology or a related field.

Experience managing senior external relationships, commercial agreements or new service launches.

Strong commercial judgement across pricing, margins, incentives and trade offs.

Ability to move between strategy and execution across multiple workstreams.

Confidence working with senior leaders, product teams, operational teams and external partners.

A practical style, comfort with ambiguity and the ability to create structure quickly.

Experience with shipping, delivery networks, ecommerce logistics or marketplace services would be valuable.

What success looks like

In the first few months, this role will develop a clear view of priority partner opportunities and create a practical roadmap for improving eBay Australia’s shipping proposition.

Over the first year, this role will help launch and improve shipping services, strengthen key partnerships and create stronger commercial options for sellers.

Longer term, this work will help make shipping easier, more reliable and more cost effective for Australian sellers.

Benefits

eBay offers hybrid working, competitive compensation, development opportunities and access to teams across Australia and globally. This role also offers the chance to shape an important part of the seller experience inside one of the world’s leading marketplaces.

Who will thrive here

This role suits someone who likes creating new solutions, working through ambiguity and turning ideas into practical plans.

A strong fit will be commercially sharp, clear in communication and able to keep momentum across partners and internal teams.

They will care about seller and customer experience, move quickly with incomplete information and enjoy solving complex problems with smart people.

Why this role matters

Australia is an important growth market for eBay, and shipping sits at the heart of that growth.

This is an exciting time to join the AU Shipping team as we scale new solutions, strengthen key partnerships and create a simpler, lower friction shipping experience for Australian sellers.

Additional Details

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