Endpoint Management Engineer

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Shift Timings: This role supports 8:00am–5:00pm CST in the USA, which corresponds to 6:30pm–3:30am/ 7:30pm–4:30am IST.

Job Description

We are seeking a skilled Endpoint Management Engineer to design, implement, and support enterprise endpoint management solutions using Microsoft Intune within the broader Microsoft Endpoint Manager ecosystem along with other endpoint management solutions.

This role is suited for an experienced engineer with strong hands-on expertise in modern, cloud-based device and endpoint management who can independently lead implementations, enhance security posture, and support enterprise-scale environments.

The ideal candidate has deep knowledge of device compliance, conditional access, automation, and modern workplace technologies, and can effectively collaborate with device build teams, security teams, and other stakeholders to deliver secure, scalable, and well-managed solutions.

Key Responsibilities

Endpoint Management & Configuration

Design, deploy, and maintain device management solutions using Microsoft Intune, Tanium and other endpoint management solutions

Configure and manage, but not limited to:

Windows, macOS, iOS/iPadOS, and Android devices

Configuration profiles and compliance policies

App protection policies and MDM/MAM solutions

Support co-management scenarios with on-premises infrastructure where applicable

Security & Compliance

Implement device compliance policies aligned with security standards

Configure Conditional Access in partnership with identity teams

Manage and maintain the patch management lifecycle across enterprise endpoints, with regular monthly reporting on patch posture, compliance, and risk

Integrate Intune with, but not limited to:

Microsoft Entra ID

Microsoft Defender for Endpoint

Tanium

Axonius

Assist in security posture improvements and remediation efforts

Automation & Optimization

Develop and maintain PowerShell scripts for automation and device remediation

Improve deployment efficiency and reduce manual processes

Support packaging and deployment of applications

Optimize policy configurations for performance and user experience

Operations & Support

Serve as an escalation point for complex endpoint management issues, providing advanced troubleshooting and root cause analysis.

Troubleshoot and resolve device enrollment, compliance, configuration, Conditional Access, security policy, performance, and application deployment issues across Windows, macOS, iOS, and Android platforms.

Collaborate with cross-functional teams to resolve high-impact incidents and broader endpoint, mobility, and security-related issues.

Document endpoint configurations, architecture designs, technical standards, runbooks, and operational procedures.

Participate in change management processes, including risk and impact assessments, release planning, deployment scheduling, testing, validation, and post-implementation reviews.

Collaboration & Continuous Improvement

Work closely with infrastructure, security, and cloud teams

Contribute to roadmap planning and platform improvements

Stay current with Microsoft roadmap updates and emerging best practices

Support pilot programs and phased rollouts of new features

Required Qualifications

3–6 years of experience in endpoint management or modern device management

2+ years of hands-on experience with Microsoft Intune

Strong understanding of:

MDM/MAM concepts

Conditional Access

Device compliance frameworks

Endpoint security controls

Experience integrating Intune with Entra ID and Defender

Proficiency in PowerShell scripting

Strong troubleshooting and analytical skills

Preferred Qualifications

Experience with co-management (ConfigMgr + Intune)

Experience with Tamium

Experience with Jamf

Familiarity with Zero Trust architecture principles

Experience with enterprise-scale (1,000+ device) environments

Knowledge of mobile application management strategies

Microsoft certifications such as:

Endpoint Administrator Associate

Security Administrator Associate

Key Competencies

Strong problem-solving and root cause analysis skills

Ability to work independently while collaborating cross-functionally

Clear technical documentation and communication skills

Continuous learning mindset

Process-oriented with strong attention to security and compliance

What Success Looks Like in This Role

Stable and secure endpoint management environment

High device compliance rates

Reduced manual effort through automation

Improved end-user experience during provisioning and updates

Proactive identification and remediation of security gaps

Your specific salary will be determined based on several factors:

Location-based market rate for the role

Your abilities in relation to the job specification

Performance during screening and interview

Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

Build trust-based partnerships

Nurture long-term relationships

Remove collaboration barriers

Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

Use storytelling to build buy-in

Align communication with organizational goals

Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

Use data to identify improvement opportunities

Make informed decisions

Align team goals with boarder strategy

Empower teams to manage their own goals

Translate vision into clear priorities

Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

Improve workflows for team efficiency

Use clear documentation and expectations

Resolve issues quickly using data and feedback