Transportation Assistant

Summary

Veteran Transportation Service (VTS) will operate within the Service located at the VA Medical Center/Health Care System (VAMC/HCS) with several Community Based Outpatient Clinics.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Qualifications: You may qualify based on your experience as described below: Specialized Experience GS-6: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Transportation Assistant - Transportation Coordinator. Qualifying specialized experience includes performing transportation support duties such as coordinating connections/scheduling - documenting travel information; collecting - compiling - and tracking data on a daily basis; Performs a basic analysis of data and generates a variety of reports; entering data into automated tracking data bases; and planning and directing a program that provides support services. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs

The incumbent works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting - scheduling design - procedure development - and quality improvement implementation - modification of processes - evaluation - and ongoing operational flow of the Veteran Transportation Services program

The coordination of transportation function is multi-faceted and diverse

The three major areas of responsibility are: (1) Scheduling - Data Collection - & Tracking Support

(2) Consult Management responsibilities

(3) Program Support responsibilities

The incumbent must have knowledge of clinical services - related software - and programs as they relate to clinical computing and office automation

Major duties include but are not limited to: Performs work involving consult management - appointment scheduling and admissions scheduling

Daily responsibilities include collecting - compiling - and tracking data and statistical information in support of Veteran Transportation Service (VTS)

Performs a basic analysis of the data and generates a variety of reports

Reviews documents - reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate

Enters pertinent information into an automated tracking system

Coordinates service practices that decrease waits and delays for patients in all specialty areas

Utilizes the Veterans Health Information System & Technological Architecture (VISTA) - Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations

Plans for - organizes - administers - and directs how the work will be accomplished for the VTS program

Planning responsibilities require consideration of support services e.g. - systems management - operations - workload forecasting - review - and reporting of data/statistical results of program/project studies - vehicle maintenance and repair - etc

Coordinates the day-to-day operation of VTS program flow - processes - and functions

Plans and provides support services in the following types of program areas: electronic records management

driver scheduling setup & management

space utilization services

Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs

Performs other related duties as assigned

Work Schedule: 7:30 am to 4:00 pm - Monday through Friday Virtual: This is not a virtual position

Position Description/PD#: Transportation Assistant/PD99780S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized