Business System Analyst

Corporate Services

Reference number

550849

Occupation

Systems and Business Analysis

Work type

Full-Time

Location

Statewide

Salary Information

Departmental Officer Grade 7/8

Closing date

20 July 2026 at 11:55pm

Shape your world, through the technology and data that helps shape NSW

Temporary to December 2027 full-time opportunity,

NSW office location negotiable with flexible working supported

Salary relative to experience, and ranges from $113,574 to $125,720+ super

Perks of working for VNSW:

It’s great: We work hard, but we play hard too… and enjoy a laugh

It’s digital: You’ll have access to modern devices and tools - with a modernised valuation platform known as Val IQ

It’s rewarding: With huge operational and strategic delivery pieces that underpin core government functions and services there’ll never be a dull day

It’s flexible: We’re hybrid and split between the office, on the road and home. You’ll have access to generous leave options

The role

Join Value NSW and help turn data into insights that support informed decision-making across the organisation. You'll work with business stakeholders and technical teams to improve system performance, maintain data integrity and develop practical solutions that enhance the way we work.

From analysing business requirements and troubleshooting application issues to developing database components, reporting processes and system documentation, you'll play a key role in ensuring reliable, accessible and high-quality information is available when it's needed most. You'll also contribute to projects and continuous improvement initiatives that improve business processes and digital services across Value NSW.

For more information about this position, read the full Role Description: Business System Analyst. Business System Analyst CS VNSW Clk Gde 7-8 RD 02062026 (.docx

What you will bring to the role

A curious and analytical mindset, with the ability to identify trends, solve problems and translate business needs into practical system and data solutions.

Strong communication skills and the ability to build productive relationships with diverse stakeholders while explaining complex technical concepts in a clear and engaging way.

Experience working with databases, reporting, testing and application support, combined with a commitment to continuous learning and improving business outcomes.

What is an essential requirement:

Appropriate tertiary qualifications or demonstrated, relevant professional experience.

Demonstrated experience in technical support and maintenance of digital services, including triaging, analysis and troubleshooting of issues in a high-pressure environment; and use of project management tools like Jira/Confluence.

Database experience, including developing Views, Stored Procedures and Functions.

About Us

Value NSW (VNSW), part of the Department of Planning, Housing and Infrastructure, delivers the valuation system for rating and taxing as well as compulsory acquisition compensation purposes via delegation of the Valuer General of NSW. This includes but is not limited to:

Making more than 2.7 million residential, rural, commercial and industrial valuations annually, with a total value of approximately $3 trillion as well as managing compulsory acquisition determinations in situations where government cannot reach agreement, totalling over $1 billion per annum

Delivering customer services and experience for 2.7 million landholders per annum – receiving up to 50,000 calls and many more enquiries

Monitoring, assurance and governance pertaining to the quality of the valuations undertaken relevant to both the Valuation of Land Act 1916 and the Land Acquisition (Just Terms Compensation) Act 1991.

In addition, VNSW provides other specialised valuation activities, services and determinations for other cluster or statewide government partners – including being responsible for the delivery of all valuations for government property transactions as defined by the Government Property Framework and Treasurer’s Directions as well as more than $84 billion in government asset valuations for financial accounting purposes.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.