Principal Product Owner and Designer

Department of Customer Service

Reference number

req51989

Occupation

Product Management

Work type

Full-Time

Location

Sydney City, Gosford, Central Coast and Region

Salary Information

$154,231-178,369 per annum + Super

Closing date

20 July 2026 at 10:00am

Principal Product Owner

Be a key part of delivering human-centred design and product implementation across SafeWork NSW

Clerk 11/12, commencing salary $154,231plus super

Ongoing, based in Sydney, Parramatta, Gosford

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the role

This role sits within the Data and Digital Systems Directorate of Strategic and Corporate Services and is responsible for leading the design, development and delivery of end-to-end digital products and experiences that deliver meaningful customer value and support keeping workers in NSW safe and healthy. The role combines product ownership and human-centred design to drive strategy, shape product direction and ensure the delivery of high-quality, accessible and user-focused solutions.

You will lead multidisciplinary teams across the full product lifecycle- from discovery and ideation through to delivery, support and continuous improvement- ensuring alignment with organisational objectives and customer needs.

To learn more about the role, please

About You

This role would suit someone who is passionate about creating high-quality digital experiences and leading teams to deliver products that make a meaningful impact. You bring a strong balance of product leadership, strategic thinking, design expertise, and technical acumen with a focus on delivering value for customers and the organisation.

In addition, you may bring:

Experience leading digital product development and design across the full lifecycle, from strategy and discovery through to delivery and continuous improvement

Strong knowledge of Agile methodologies and experience leading multidisciplinary teams in fast-paced environments

Experience developing and managing product roadmaps, backlogs and prioritisation frameworks aligned to strategic outcomes

Strong stakeholder engagement and influencing skills, with the ability to align diverse perspectives and drive outcomes

Experience leading user research and translating insights into actionable product and design decisions

Ability to balance competing priorities, manage complexity and deliver high-quality outcomes within tight timeframes

Strong commercial and strategic acumen, including understanding product performance, value and sustainability

Demonstrated experience coaching and mentoring teams, fostering a culture of innovation and continuous improvement

A commitment to staying current with industry trends, tools and practices in product management and digital design

Salesforce experience is desirable

How to apply

Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role.

Application closing date: Monday 20th July 2026 (9:59AM)

For enquiries relating to the recruitment process, please contact Tayla Gibbs at Tayla.Gibbs@safework.nsw.gov.au.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Tayla.Gibbs@safework.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.