Human Resources Evaluation Operation Specialist - HR Operations Section, Employee Relations Department, Group Human Resources Supervisory Department

rakuten

Tokyo, JPonsitePosted Jul 6, 2026
Posting intelligenceActively listedReposted 13×, possible evergreen/ghost posting

About the role

Job Description:

Performs staff support activities to develop, implement, and administer compensation and benefits policies and programs. Audits job content and prepares job descriptions. Develops and/or participates in compensation/benefit surveys to analyze company’s competitive position. Reviews proposed salary adjustments for conformance to established guidelines and recommends corrective or alternative actions to resolve compensation-related problems. Recommends company salary structure movements, salary increase budgets, and FLSA exemptions. Prepares special studies and makes recommendations on subjects such as incentive compensation, bonus plans, sales compensation or stock options. Administers and communicates the company’s benefits program plan options, features and enrollment requirements; assists employees with benefit claim administration inquiries. Analyzes cost containment strategies. Ensures company compliance with federal and state laws governing both compensation and benefits practices. May administer both domestic and international programs.

Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.

Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

Typical Degree & Years of Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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