Senior Client Manager

HIgh Level Position:

A part of the core Direct Transportation Sales sales team in the journey to transform conventional way of doing business in Shipping and Logistics. From manual, full of delays, and lack of transparency - to become digital, real time, paperless and truly global.

A dynamic commercial position in an international setup with excellent employment terms and benefits, and with ample opportunities to grow both locally and globally.

A unique opportunity to become part of a highly engaged and motivated team within the Global Container Logistics Integrator and the possibility to help Maersk become the best in class integrator of container logistics.

Senior Client Manager- Florham Park

The Opportunity

This role is a key part of the core Direct Transportation Sales team, contributing to Maersk’s transformation of the shipping and logistics industry from traditional, manual processes that often lack transparency into a more digital, real-time, and paperless global operation. It offers a dynamic commercial opportunity within an international environment, providing strong employment benefits and meaningful growth potential both locally and globally. The position also presents a unique chance to join a highly engaged and motivated team at the forefront of Maersk’s vision to become the leading global integrator of container logistics.

Key Responsibilities

Manage assigned customer and target base portfolio in pursuit to secure business in line with strategic objectives within the market segment.

Proactively engage into new customer relationships, identify high potential customers, and develop them further into regular accounts

On board customers to our Digital products or quarterly contracts

Build understanding of all service offerings to be able to offer integrated solutions.

Transfer sales leads to the concrete Spot and contract, own the lead through time of booking, coordinating with Customer service for smooth booking process, and engage with customers to promote self-service

Ensure opportunities for cross-selling and up-selling are identified based on a deep understanding of the customer’s business model, commodity, and pain points

Drive the Logistics and Service revenue by connecting with product experts to deliver the L&S target

Accountabilities:

Prepare and communicate weekly plan itineraries to sales team; maintain active contact list for clients in assigned territory

Respond to all sales leads/key correspondence within identified timelines.

Provide personalized service and build relationships with customers, identify

Ensure customer relationship management tools are updated accurately

Sales onboarding with new customers and hypercharge

Primary internal stakeholders (key interdependencies)

Must be willing to collaborate and work with many other teams within in the organization including but not limited to ROM/TRADE, Marketing, Customer Service, Logistics Service Product owners and Maersk offices globally.

Primary external stakeholders

70+ Customer Based Portfolio

Required experience & skills

The ideal candidate must possess enthusiasm, a strong work ethic, and a willingness to learn. They must also be self-starters willing to be resourceful on their own within the organization. We also value great people skills, ambition, and integrity. The ideal candidate must have excellent interpersonal, presentation and communication skills (both written and oral). In addition, you must have organizational and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines

A Bachelor's degree with at least 5 years’ work experience in a commercial role within the containerized freight industry

Proficiency in persuasive End to End selling

Ability to be both persuasive and influential

Results driven and capable of working under pressure while keeping sight of the bigger picture and End to End business processes

Proficient in Microsoft Office and industry sales related tools

Parameters for Success (key measures)

Year on Year Volume, Ocean volume target and Revenue Performance

Delivering Logistics and service revenue on target

Intermodal attachment ratio

Spot Conversion Ratio

Contract Fulfillment Ratio

Quarterly Volume and Logistics Services

This position generally requires availability for a 40 hour work week during standard business hours. The position also requires availability for nights, weekends, and holidays, based on customer and/or business needs, to include adjustments for global time zone differences

Job Type :

Full Time

Salary:

$80,000 to $105,000

Benefits :

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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