Digital Marketing Manager

The opportunity

Delaware North is hiring a Digital Marketing Manager to join our team in Buffalo, New York.

In this role, you will lead the delivery and optimization of digital experiences, with a strong focus on digital production, website development, and platform integration. You’ll work across marketing, IT, and creative teams to ensure websites and digital assets are built, launched, and continuously enhanced to support performance goals and drive revenue.

We’re looking for someone who thrives in a fast-paced, hands-on environment, bringing structure to complex digital projects while ensuring seamless execution across systems, tools, and channels.

If you’re passionate about building and optimizing digital experiences, and want a role where collaboration, technical expertise, and results are valued, we encourage you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $79,900 - $107,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Support the implementation and maintenance of Google Analytics

Collaborate with the Data and Analytics team to leverage data to drive successful business decisions and digital experiences for stakeholders

Ensure the effectiveness and productivity of digital marketing efforts, including web, email marketing, social media, and digital content

Verify that all content is on-brand, consistent, and optimized for search and social promotion

Identify new and effective ways to distribute content and ensure maximum return on investment

Monitor trends in web and social media and incorporate them to increase user engagement and content effectiveness

Analyze online statistics and website analytics, and use this data to maximize digital efforts

More about you

Bachelor’s degree required with experience directing digital marketing from a strategy and oversight level

Broad overall marketing experience at the consumer level with strong comprehension and knowledge of systems and tools, including content management systems, databases, email marketing platforms, website development, e-commerce systems, and digital asset management systems

Experience with graphic design elements, video development and production, and digital content development, with familiarity with Adobe Creative Cloud, Figma, or digital asset management tools

Strong HTML/CSS skills with experience troubleshooting formatting and rendering issues

Experience with Tableau or Google Data Studio for dashboard design, with the ability to technically optimize for on-site performance

Experience with QA practices, email, and web testing tools

Understanding of UTM tracking, data flows, segmentation, and analytics fundamentals

Experience with SQL, AMPscript, or scripting logic for dynamic content

Familiarity with Adobe Creative Cloud, Figma, or digital asset management tools, and experience with A/B testing methodologies

Experience with Web and e-commerce hosting environments and payment gateway integrations

Familiar with compliance requirements, including CAN‑SPAM, GDPR, CCPA, ADA, and PCI, along with fraud detection tools

Shift details

M-F

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team - you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality - come grow with us!

$79,900 - $107,800 / year