Operations Manager, Nu Stadium

The opportunity

Delaware North Sportservice is searching for an Operations Manager to join our team at Nu Stadium at Miami Freedom Park in Miami, Florida. As an Operations Manager, you will oversee both concessions and commissary at one of our premier locations. If you are a seasoned hospitality professional looking for your next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.

Pay

Minimum – Anticipated Maximum Base Salary: $66,300 - $89,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all concessions and commissary operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation

Implement and maintain a service and management philosophy that guides team members

Responsible for scheduling, training, and development of team members

Maintain policy standards, culture of accountability, and responsibility

Research and develop new policies and procedures, controlling policies that elevate service standards

Respond to client requests and ensure alignment with company standards

Manage the process for ordering and maintaining all inventories, cost control efforts for labor, and waste management

More about you

Minimum of seven years' experience in a high-volume environment, preferably in sports and entertainment

Strong concessions, commissary knowledge, and previous experience supervising

Experience in effectively leading a team and commitment to guest service

Excellent written and verbal communication skills

Adaptable, able to manage their own time as well as the time of others

Who we are

Nu Stadium is a state-of-the-art soccer stadium and entertainment destination in South Florida, opening in 2026 as the future home of Inter Miami CF. Delaware North will lead stadium concessions and premium food and beverage services, delivering innovative culinary experiences that celebrate Miami’s vibrant culture while elevating classic stadium favorites. The venue will host world-class soccer matches, concerts, and live entertainment year-round.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team - you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality - come grow with us!

$66,300 - $89,500 / year