DevOps Lead

Job Role – DevOps Lead

Job Location – Pune(Hybrid)

Job Description:

The Williams-Sonoma ECommerce Engineering organization is seeking an energetic and talented Lead Software Engineer – DevOps to help deliver high value, high quality features to our industry leading eCommerce sites. At Williams-Sonoma we build 15 of the retail industry’s leading websites comprised of eight inspirational marketing concepts in the U.S.A and Canada - Williams-Sonoma, west elm, Mark and Graham, Green Row, Rejuvenation and the Pottery Barn family.

The Lead Software Engineer – DevOps must have a solid and successful background driving CI/CD, automation, infrastructure as code, configuration management, monitoring, and original tools development for enterprise software and systems running in clouds as well private datacenters and in on-prem VM and Kubernetes clouds using Python, Groovy, shell scripting, and Java. This role will design and support continuous integration, continuous delivery (CI/CD), and the Engineering process for WSI eCommerce websites and apps, retail stores, supply chain, and call center applications through DevOps tooling and direct support of software engineers in testing and pre-production environments. Through original code and integration, provide enhancements to CI/CD tooling and original applications that accelerate feature delivery by reducing human effort, removing process stop points, increasing repeatability, and providing self-service. The successful candidate must have great communication skills, a passion for CI/CD, and a strong sense of ownership. A proven track record of designing, developing, and maintaining dependable, repeatable, mission-critical build pipelines, systems, and products is a must

Responsibilities:

Assists in interpreting DevOps product descriptions and designing and defining the solutions

Works with Architecture to craft technical designs and drive the evolution of our DevOps architecture

Guide a team of engineers from ideation to release and beyond in delivering original DevOps applications and tools, enhancements to existing tools and pipelines, and new services in Python, Java, and Groovy

Review the work of other engineers in a collegial fashion to ensure the work product is of high quality and consistent with our standards

Proactively identifies automation and self-service opportunities

Continuously monitors the health of CI/CD tools and takes corrective action on issues identified

Responds to trouble reports regarding CI/CD tooling and investigates and corrects issues

Responds to requests for assistance in triaging custom and 3rd party-application environments

Investigates pipeline and build failures, identifies root cause, corrects

Supports Site Reliability Engineering in use of release and other tooling

Researches, designs, implements new technologies within CI/CD and as standalone applications

Collaborates with feature developers to onboard/integrate applications according to WSI best practices

Supports development team delivery process through SDLC up to handoff to Release Management and Site Reliability Engineering teams

Collaborates with Infrastructure team to provision and deprovision capacity

Leads or participates in major updates supporting new requirements and maintaining systems

Works on many phases of a project or entire projects of high complexity

Develops and maintains procedures and system documentation

Contributes to and enforces best practices

Participates in establishing strategies and standards

Performs systems resource optimization activities

Leads or participates in implementation of resources management and monitoring methods, tools and thresholds

Supports resolution of production incidents

Provides work breakdown planning and estimation

Anticipates risks and provides contingency solutions and timelines

Suggests process improvements and best practices

Measurably improves processes and best practices to achieve goals

Interacts with business users, and/or functional peer group and managers

Works with contract resources, providing guidance and assessing the quality of work

Actively shares knowledge (technical and professional) through shared resources and informal teachings

Inspires teamwork and guides team members in task completion

Mentors, cross trains co-workers within area of expertise

Self-directing and provides direction for others

Achieves team consent and buy-in

Criteria:

10 years of relevant DevOps experience

Docker and Kubernetes stack expertise

Experience designing custom Helm/Helm charts for Kubernetes deployments

Expertise with Jenkins and Jenkins Pipelines

Programming expertise in Groovy, Python, shell, and/or Java

Experience with Maven

git and GitHub Enterprise expertise

Node/npm experience

Mature understanding of software architectures and triage methods

Expertise interpreting Java stack trace and Node error logs

Bachelor’s or advanced degree in computer science or related field

Why Join Williams-Sonoma India Technology Center

• Our people first and performance driven culture means that we provide opportunities to grow and build a career and invest in the well-being of our associates, including comprehensive benefits to support you and your family.

• Scale and innovation of a Fortune 500 company combined with a high-ownership that empowers engineers to make real impact.

• Build and operate large-scale digital commerce platforms serving millions of customers worldwide, working on systems that run at global scale.

• Continuous learning environment with opportunities to work on cutting-edge technologies, AI-driven solutions, and large-scale engineering challenges.

• Hybrid work model designed for flexibility and collaboration, with two in-office days for team engagement.