Supervisor, Freight Operations

What you need to succeed as a Freight Operations Supervisor at XPO

Minimum qualifications:

2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment

Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations

Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience

2 years of supervisory experience

LTL industry experience

Positive attitude with the ability to multitask and motivate your team

Exceptional leadership, communication and administrative skills

About the Freight Operations Supervisor job

Pay, benefits and more:

Competitive compensation package

Extended health benefits (medical, dental and vision)

Life insurance

Disability coverage

Pension plan

What you’ll do on a typical day:

Lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading and processing of customer shipments.

Develop and implement strategic work procedures to meet the evolving demands of the department.

Evaluate and assign driver routes

Manage, assign and supervise pickups and deliveries in the local area

Supervise hourly staff during various inbound, city and/or outbound freight operations and act as primary point of contact for workplace concerns and questions

Ensure production goals are met by managing tonnage, payroll and other administrative functions

Plan hourly employee schedules to meet daily operations goals and lower costs

Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations and laws

Implement all applicable XPO workplace policies and procedures and enforce compliance with same

Ensure customer freight is delivered and picked up timely and damage free.

Coach, train and develop employees on proper loading/unloading techniques and productivity, safety, efficiency and quality requirements, including conducting new hire employee evaluations and determining whether to issue, and preparing, corrective action for violations of XPO’s attendance, safety, accountability in the workplace and other workplace policies

Effectively direct a team to consistently meet or exceed productivity goals

Make recommendations regarding hiring, suspension and firing

Develop and present action plans to improve load average and model compliance

Participate in internal safety committees and engagement committees

Train employees on safety rules and processes

Monitor and maintain housekeeping within the shift to ensure safety and productivity

Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members

Inspect working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists

Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center

Act as a champion of our values, demonstrating them and holding your team to the same high standards

Freight Operations Supervisors are required to:

Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.

Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

Work outside in inclement weather

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Job title with location (city/province) and requisition ID

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