Product Owner II

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions - creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth - turning every customer interaction into a moment of clarity, confidence, and connection.

PRODUCT OWNER

Position Summary

We are seeking experienced Product Owners to help deliver on our product objectives and roadmaps. Product Owners are responsible for delivering product outcomes and functionality that meet customer and user needs. They translate product vision and insights into prioritized features and user stories, developed by their agile team of 8–10 members.

This role collaborates with Candescent clients and Product Managers to identify and prioritize requirements for enhancements to the Banking Platform. Product Owners also work with the Product Advisory Council, participating in user group discussions and presenting both strategic and tactical functionality. Additional responsibilities include release planning, product roadmap maintenance, and backlog grooming for assigned Candescent Banking Services initiatives.

Key Areas of Responsibility

Lead efforts to define specific functions, integration requirements, user experiences, and deployment strategies for delivery to both the company and market

Develop, shape, and refine user stories, problem statements, and acceptance criteria to ensure efficient and effective team consumption

Collaborate with the broader product organization to ensure integration across all Candescent Digital Banking Technology products

Work closely with the development team to ensure that delivered products meet specified requirements and are delivered on time and within budget

Drive understanding of the work to be completed by the development team, supporting effective sprint sequencing and incremental delivery

Participate actively in scrum ceremonies such as sprint planning, reviews, retrospectives, daily stand-ups, and demos

Maintain functional quality by setting and evaluating expectations and acceptance criteria

Present and train internal customers on new platform features and services released in each version

Prepare explanatory documentation for customers on existing and new platform functionality

Document business requirements using the company's software development tools and methodology

Product P&L and Pricing

Collaborate with the Product Manager to manage product profitability and performance, ensuring alignment with short- and long-term product objectives and roadmaps

Product Strategy, Vision, and Planning

Gather customer and user needs, along with market research, to inform the product vision and strategy created by the Product Manager

Use the product vision and insights to define product features and prioritize the team’s backlog

Customer Experience Research, Insights, and Execution

Demonstrate a deep understanding of customers and users through the development of insights, including personas, journey maps, and product charters

Product Design and Development

Participate in PI (Program Increment) planning to prioritize the roadmap and inform team backlogs

Write and prioritize user stories based on business needs, user requirements, and technical feasibility

Continuously refine the product backlog by analyzing value versus effort

Define acceptance criteria and validate that features and stories meet user quality standards

Drive product development in collaboration with cross-functional teams and engage stakeholders (e.g., PMs, other POs, functions) to manage dependencies and resolve issues

Qualifications

Bachelor’s degree in computer science or a related field, or equivalent work experience

5+ years of experience in the finance industry, preferably with large-scale digital, online, or mobile banking applications for consumers or small businesses

Strong understanding of complex business and technical problems

Proven experience delivering software products through the definition, design, and release cycle

Experience with Agile/Scrum methodologies throughout the software development lifecycle

Familiarity with industry standards such as PCI, WCAG, and FFIEC

Strong leadership, project management, time management, and problem-solving skills

Excellent verbal and written communication skills

Deep understanding of user and business needs to create and prioritize user stories that deliver value

Ability to prioritize based on business value, user impact, and technical feasibility

Statement to Third Party Agencies

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.