DACH Education Manager

Description

As a Clinical Education Manager at Align Technology, you will act as a recognized expert responsible for leading strategic clinical relationships and driving educational excellence across orthodontic and general practitioner communities. This role champions initiatives that foster innovation adoption, clinical excellence, and faculty development, while supporting internal and external stakeholders through impactful education programs aligned with Align Technology’s goals to enhance customer experience and business outcomes.

Key Responsibilities

Cultivate and manage relationships clinical speakers/mentors.

Lead and support Peer-to-Peer (P2P) mentorship programs, including Train-the-Trainer (TTT) education and follow-ups.

Identify and develop Rising Stars as future faculty instructors.

Partner with Marketing to design and execute annual local education strategies aligned with business needs.

Oversee speaker and mentor meetings, large-scale educational events (Forums, Summits), and external partnerships (Congresses).

Collaborate with Marketing in Limited Market Release (LMR) initiatives and General Availability (GA) managing speaker/mentor innovation adoption and education plans

Build strategic engagement plans for faculty and speakers, ensuring advocacy, retention, and onboarding processes.

Proactively manage clinical speaker/faculty contracts and relationships.

Clinical Leadership & Innovation

Provide clinical leadership to Ortho/GP communities, influencing guidelines and best practices.

Drive innovation adoption and contribute to growth strategies.

Offer input to EMEA clinical/marketing for product/service improvements and new developments.

Actively mentor peers and lead team activities; serve as backup to the Manager during absences.

Build clinical training and leadership skills through observations and advanced training.

Internal Training & Education

Align with EMEA Clinical Trainer to cascade internal education to local clinical teams

Train and support internal teams, speakers, and mentors with relevant content, tools, and presentation materials.

Identify and manage content for Speaker/Mentor presentations and Dr Education (Faculty section in Docebo).

Collaborate with Clinical Relations Manager and Sr Supervisors on speaker engagement, events, clinical content, and data analysis.

Customer & Sales Support

Handle top customer situations, resolving issues and complaints to completion.

Provide clinical insights to improve customer experience and treatment outcomes.

Assist the sales organization with clinical expertise and support.

Collaborate with Marketing, Manufacturing, Education, Sales, and Customer Support teams.

Field Engagement

Conduct inbound/outbound calls with speakers and mentors to educate and support customers.

Deliver educational events and deep-dive clinical training at customer offices.

Maintain a minimum of 30% field time, with flexibility based on geography and business needs.

Skills, Knowledge & Expertise

Bachelor’s degree in Dentistry (DDS or equivalent); Master’s in Orthodontics highly desirable.

6–10 years of professional experience, including a minimum of 4 years in education, product specialist, or clinical specialist roles, preferably in orthodontics or dental technology

Proven ability to lead strategic education initiatives, mentor clinical teams and influence others

Strong presentation, negotiation, and stakeholder management skills with a challenger mindset

Fluent in English, additional EMEA languages are a plus.

Expertise in modern instructional design and educational methodologies.

Proficiency in Microsoft Office (PowerPoint, Excel, Word) and general digital literacy.

Skills & Competencies

Excellent oral and written communication skills.

Ability to manage competing priorities and influence across teams.

Proficiency in social media and digital tools.

Strong problem-solving skills and attention to detail.

Demonstrated urgency and responsiveness in dynamic environments.

Additional Focus Areas

Drive utilization and innovation adoption through regional Clinical Education pathways focused on treatment planning behaviors, clinical confidence, and evidence-based superiority.

Support DSO growth strategies and GP engagement for orthodontic and aesthetic/restorative treatments.

About Align Technology

Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

Health and well-being programs to keep you thriving in both body and mind.

Employee-exclusive discounts on Invisalign products.

Learning opportunities through online learning resources and support for your individual development plans.

Inclusive, global workplace that fosters collaboration, recognition and belonging.

Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another - ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

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