DocuSign CLM Technical Analyst
Skills
About the role
ExxonMobil’s affiliates in India
ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.
ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.
ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.
The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.
ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. about our Corporate Responsibility Framework.
To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.
What role you will play in our team
This role is responsible for the ongoing support, maintenance, and enhancement of the DocuSign Contract Lifecycle Management (CLM) platform. It ensures system stability, supports business users, and drives continuous improvement in contract-related processes.
Location: Bengaluru, India
What you will do
Provide daily operational support for the DocuSign CLM platform, including user access management, configuration, and issue resolution.
Maintain and optimize CLM workflows, templates, and document generation logic.
Collaborate with business stakeholders to gather requirements and implement configuration updates.
Monitor system performance and proactively address issues to ensure platform reliability.Coordinate with IT and cybersecurity teams to manage integrations (e.g., SAP Ariba, O365, SSO, SAP CI) and ensure.
hensive documentation, including configuration guides, workflow diagrams, and support runbooks.
Participate in blueprint packaging and deployment.
Support testing and validation during system upgrades and enhancements.
About You
Skills and Qualifications
Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms.
Strong knowledge of CLM workflows, templates, and document generation processes.
Experience in system administration, user management, and troubleshooting.
Familiarity with Salesforce integration and data flows.
Excellent communication and documentation skills.
Ability to work independently and manage multiple priorities effectively.
Preferred Skills and Qualifications
DocuSign CLM Consultant Certification.
Experience with DocuSign CLM API integrations and DocuSign AI.
Knowledge of SSO, MFA, and clause library configurations.
Exposure to SAP CI or other middleware platforms.
PMP, PMI-ACP, or Scrum Master certification.
At least 2 years’ experience in CLM Docusign troubleshooting and implementation
Configuring and troubleshooting DocuSign workflows
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you:
Competitive compensation
Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits
Retirement benefits
Global networking & cross-functional opportunities
Annual vacations & holidays
Day care assistance program
Training and development program
Tuition assistance program
Workplace flexibility policy
Relocation program
Transportation facility
Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.
Stay connected with us
Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India.
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