Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

CEG CS EIS is building a high-impact AI and Automation Enablement team focused on simplifying, standardizing, and transforming CEG business processes through Artificial Intelligence, data-driven insights, and modern automation technologies. This role will partner closely with CEG (Human Resources) stakeholders, process owners to identify opportunities, develop scalable solutions, and deliver measurable business value through AI, automation, and data-driven solutions.

The ideal candidate combines analytical thinking, process improvement skills, and hands-on technical expertise to develop scalable automation solutions leveraging AI, Python, APIs, workflow orchestration tools, and data-driven technologies.

This is an exciting opportunity for individuals passionate about innovation, problem-solving, and leveraging emerging technologies to transform how work gets done.

Bachelor’s degree in computer science, Engineering, Information Systems, Analytics, Data Science, or a related field.

1 to 2 years of experience in AI enabled Automation, Data Management & Analytics, Process Improvement, or related technology-focused roles.

Strong analytical, problem-solving, and stakeholder management skills with the ability to translate business requirements into scalable technology solutions.

Strong proficiency in Python and experience building automation solutions.

Hands on Experience with Generative AI platforms such as OpenAI, Anthropic, Gemini, or equivalent. Should have worked on 1-2 projects. Familiarity with AI orchestration frameworks.

Hands on Experience in applying Generative AI, Machine Learning concepts, and Large Language Models (LLMs) to solve business problems. Should have worked on 1-2 projects.

Hands on Experience in GenAI Use cases such as prompt engineering, retrieval-based systems (RAG), or integration of LLM outputs with structured data.

Knowledge of SQL, data visualization, reporting tools such as Tableau or Power BI.

Experience working with APIs, data integration, and workflow automation.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.