Internal Account Manager - Gold Partners

About The Role

Internal Account Manager – Gold Partners

Location: Commutable to Cardington, Birmingham or Runcorn - Hybrid

Contract Type: Permanent – Full Time

Hours: Mon - Fri 09:00-17:30

Salary: £32,500 + Commission

Restore Technology is a leading provider of secure and sustainable IT lifecycle services, supporting organisations with IT asset disposal, remarketing, engineering, secure destruction and pre and mid-life technology services. We work with partners and customers across a wide range of sectors, helping them maximise value, protect data and deliver responsible technology solutions.

This is an exciting opportunity to join our Partner Sales team as an Internal Account Manager, supporting a portfolio of Gold and Silver Partner accounts. Working closely with External Account Managers and Directors, you will play a key role in managing day-to-day partner relationships, identifying new opportunities, delivering excellent service and helping to grow revenue across our partner base.

Duties & responsibilities

Manage the day-to-day relationship and account activity for designated existing, new and non-trading Partner accounts

Work closely with External Partner Account Managers and Directors to support named partners and territories

Build strong relationships across partner organisations, including sales teams, service delivery contacts and senior stakeholders

Identify and develop opportunities for Restore Technology services across existing and prospective partner accounts

Prepare and manage quotes, customer service queries, order updates and partner reporting

Maintain accurate pipeline information, forecasts, revenue expectations and margin updates

Collaborate with internal teams including Finance, Operations, Service Delivery, Logistics and Remarketing to ensure smooth account delivery

Support the achievement of partner expectations, revenue targets, KPIs and agreed service levels

About you

Experience in account management, partner management or a customer-focused sales support role

Strong relationship-building skills with the confidence to communicate with stakeholders at all levels

Commercially aware, proactive and able to identify opportunities for growth

Highly organised, detail-focused and able to manage quotes, reporting, pipeline information and multiple priorities

Confident using Microsoft Word, Excel and PowerPoint, with strong written communication skills

About Us

Restore Commitment to Disability Confidence

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.