MSP Programme Management Specialist

Posted: 03/07/2026

Competitive Salary

Houston, United States

Permanent

MSP Programme Management Specialist

We are seeking an experienced Recruitment Programme Management Specialist to oversee the day-to-day delivery and success of MSP (Managed Service Provider) services across multiple countries in the region.

This role is ideal for a recruitment professional who thrives in a fast-paced, client-facing environment and has strong experience managing vendors, stakeholders, and end-to-end recruitment processes across diverse markets.

Key Responsibilities

Manage relationships with local hiring managers and oversee temporary recruitment requests

Coordinate end-to-end recruitment activities including vacancy intake, supplier briefing, CV screening, interview scheduling, and onboarding

Act as the main escalation point for day-to-day MSP operations

Manage and monitor third-party vendor performance and ensure alignment with client expectations

Work across multiple jurisdictions, ensuring compliance with local employment laws and practices

Maintain and track recruitment data, agency performance, and hiring manager feedback

Ensure delivery against SLAs and KPIs, driving continuous improvement

Provide reporting, insights, and statistical analysis to support client decision-making

Conduct workforce planning sessions with stakeholders to forecast hiring needs

Drive cost optimization through market insights and competitive supplier strategies

Ensure a high level of customer satisfaction and resolve operational challenges proactively

Requirements

Proven experience in MSP, RPO, or vendor management within the staffing industry

Strong knowledge of end-to-end recruitment processes

Experience managing third-party suppliers, onboarding, and compliance processes

Exposure to working across multiple countries or regions

Excellent stakeholder management and client-facing skills

Strong analytical mindset with ability to interpret and present complex data

Effective communication skills in English (written and verbal)

Ability to work across different cultures and business environments

Strong problem-solving skills, attention to detail, and ability to manage competing priorities

Preferred Profile

Experience in programme expansion, cross-selling, or growing MSP accounts

Demonstrated ability to drive performance and improve service delivery

Comfortable working in a dynamic, international environment

Why Join Us?

Opportunity to manage a regional MSP programme with high visibility

Work with diverse clients and stakeholders across multiple markets

Be part of a collaborative, growth-focused environment

Abhirupa Maiti Talent Acquisition Associate