Lead I - Product Support

Role description

Certified Application Developer (CAD) certification with minimum 10 years’ experience developing on the ServiceNow platform.

Detailed understanding of ServiceNow best practices, standards, and applications.

Advanced knowledge and experience with JavaScript.

Experience working with HTML and CSS

10+ years hands-on experience creating, maintaining, and supporting ServiceNow, including

§ Business rules,

§ Client scripts,

§ Script include,

§ Background scripts,

§ Scoped applications,

§ Custom tables.

6-8 years’ experience implementing and customizing ServiceNow applications like

§ ITSM,

§ ITOM,

§ HRSD,

§ Employee Center,

§ Mobile app,

§ Flow Designer,

§ Integration Hub and Webservices API (REST & SOAP).

experience in developing catalog items, record producers, processes with related workflows.

experience with ITIL framework with a valid (active ITIL v4 certification

experience with object-Relational Mapping (ORM) frameworks.

Skills

servicenow,html,javascript,itsm process design,rest assured,soap,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.