QA Automation Developer

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We are seeking a QA Automation Developer to join our dynamic team. This role will be responsible for developing automated end-to-end tests using Cypress, ensuring the reliability and performance of software applications. This position requires expertise in automation frameworks, scripting, and collaboration with development teams to enhance software quality.

As QA Automation Developer, You Will…

Develop and maintain automated end-to-end test scripts using Cypress.

Identify, analyze, and document software defects and inconsistencies.

Work closely with developers to integrate automated tests into CI/CD pipelines.

Execute performance and functional testing to ensure software meets business requirements.

Continuously research and implement best practices for automation frameworks.

Maintain test environments and ensure data integrity for test cases.

As QA Automation Developer, You Need…

Must have 2+ years of experience in Automation testing.

Bachelor’s degree in computer science, IT, or related field.

Experience in other automation tools (eg: Selenium, Playwright) is a plus.

Strong understanding of software testing methodologies.

Working knowledge and experience with Cypress for Automation Testing.

Excellent problem-solving and analytical skills.

Strong communication and collaboration abilities.

Ability to work in a fast-paced, agile development environment.