Project Site Leader - PHX, LA, San Francisco, Seattle or Irvine

Job Description

The Project Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience.

DUTIES & RESPONSIBILITIES:

ROLE SUMMARY

Provide jobsite construction and technical leadership for large projects

Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment

Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors

Represents Vertiv at daily customer meetings and can speak to technical requirements for the day’s schedule to coordinate activity with other parties on-site

Leads and supports start-up and site testing activities for assigned projects

Ensure sufficient manpower on-site each day to perform start-up and site testing work

Assist during start-up and site testing as necessary, depending upon man-power availability and site location

Provide daily status reports to Service Management, Project Management and sales rep

TECHNICAL RESPONSIBILITIES

Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade

Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

SAFETY RESPONSIBILITIES

Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion

Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites

Operates in a safe manner in accordance with published safety guidelines

Must wear appropriate PPE as per company guidelines and accordance with job duties

Adhere to work hours policy guidelines – “14 hours rule”

Report all work related accidents or injuries within 24 hours to the appropriate personnel

Must be a role model to fellow associates with regards to safety by setting a positive example

Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions

ADMINISTRATIVE RESPONSIBILITIES

Ensure adherence to Vertiv Warranty process in partnership with Project Manager

Provide accurate and timely reporting in accordance with published guidelines

Timecards, expense reports, mileage reports, SR/task closure, forms, et al.

Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems

Maintain company property according to company policies

Credit cards, PPE, test equipment, laptop, smartphone, et al.

CUSTOMER SATISFACTION RESPONSIBILITIES

Provide proper and adequate communication to internal and external customers

Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations

Maintain customer satisfaction rates according to company guidelines

PERSONAL PERFORMANCE EXPECTATIONS

Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity

Capable of making timely decisions, technical and commercial, under pressure

Maintain productive utilization rate according to company guidelines

Adhere to company dress code and safety regulations

Understand and comply with company startup/escalation process and procedures

In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors

Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.

Ability to handle stressful situations and provide a calming effect to customer

High level of diplomacy when interacting with internal and external customers

QUALIFICATIONS:

Experience (one or more of the following)

ASEET or ASMET preferred

Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred

Six years military experience in a related field

Minimum 2 years of experience in Industrial construction management

Interpersonal Skills

Vertiv Behavior practitioner

Strong organizational skills

Independent operator

Strong verbal and written communication skills

Able to build and maintain trusting customer relationships

Collaborative and cooperative in high-stress environments

Able to communicate at all levels of an organization with a base level of executive presence

Able to quickly respond to changing customer priorities without disruption or resistance

Must be able to read and interpret electrical one-line diagrams and blueprints

In all aspects of the job, need to lead by example, and held to a higher standard of conduct

Product certifications up to date

Meet all aspects of the job description

Performance evaluation rating of meets all aspects of job requirement or better

Consistent performance and customer relation skills

Technical skills

Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervision

Ability to summarize and report all work related tasks performed

Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation

Recommend and direct activities at a customer site by leading technical activities of other technicians

Provide on-site customer consultation with the assistance of Project Leader(s)

Capable of providing project leadership and on-site direction for assigned projects

Expert in COHE procedures

Expert in site acceptance testing procedures and equipment

Computer skills

Advanced word processing, report generation

Spreadsheet processing

Electronic mail

Test equipment and data analysis programs

Familiarity with computer networks

Mechanical aptitude

WORKING CONDITIONS:

Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project

If assigned a project not located in the vicinity of Site Leader residence, travel will consist of a field rotation that includes (3) consecutive weeks on the customer site followed by (1) week of a service break in their home office whereby the Site Leader is expected to work their minimum of 40 hours on billable tasks and any administrative duties (i.e. Safety training, cycle counts, etc.) as necessary

Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field)

Flexible schedules (weekends, evenings, and holidays)

Valid driver’s license

Deployable in the event of emergencies

PHYSICAL REQUIREMENTS:

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

The anticipated salary range for this role in the CA locality is between $91,029 to $113,852 per year - salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

The anticipated salary range for this role in the State of Washington locality is between $91,029 to $113,852 per year] - salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, Flexible PTO , holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process.